The Washington National Provider Portal offers healthcare professionals a streamlined digital platform for managing insurance-related services and claim information. This secure online portal enables providers to efficiently handle various administrative tasks and access critical payment and claims data.
Official Links
- Provider Login: https://wnproviders.bankers.com/web/wnproviders/login
- My Washington National: https://my.washingtonnational.com/
What Providers Can Do
Healthcare providers using the Washington National portal can:
- Access processed claim information
- Receive electronic payments
- Manage claim payments
- View policy benefits and claims
- Request documents
- Manage online payments
How to Access the Portal
Login Process
- Navigate to the provider login page
- Enter your User ID
- Input your password
- Click “Login”
Note: If you’ve forgotten your User ID or password, use the “Forgot UserID or Password?” option.
Key Features
Electronic Payment Services
Washington National has partnered with Zelis to offer:
- Electronic Payment (EFT)
- Electronic Remittance & Advice (ERA) for Medicare Supplement products
Payment Vendor Information
Recent Payment Vendor Change
- Effective May 22, 2023, Washington National changed Medicare Supplement payment vendors
Payment Support Contacts
-
For payments before May 22, 2023:
- InstaMed Customer Support
- Phone: 866-467-8263
- Email: [email protected]
-
For payments on/after May 22, 2023:
- Zelis Customer Support
- Phone: 877-828-8770
- Email: [email protected]
Privacy and Security
Washington National emphasizes data protection through:
- Secure login process
- Session timeout features
- Compliance with privacy policies
- Option to manage personal information preferences
Customer Support
For additional assistance, providers can:
- Use the “HELP” and “CONTACT” options on the login page
- Refer to the website’s support resources
Unprovided Information
The following details were not explicitly available in the provided sources:
- Specific mobile app download instructions
- Detailed account registration process
- Comprehensive list of all portal features
Important Disclaimers
- Information is provided by CNO Services, LLC
- Policies have specific limitations and exclusions
- Final policy determinations occur during transaction processing
Recommendations
- Always verify your login credentials
- Keep your User ID and password confidential
- Use the customer support contacts for specific inquiries
- Review the website’s terms and privacy policies
The Washington National Provider Portal offers a comprehensive, secure platform for healthcare providers to manage insurance-related tasks efficiently. By leveraging electronic payment services and digital claim management, providers can streamline their administrative workflows.
© 2025 Washington National Insurance Company
FAQ
What kind of insurance is Washington National?Washington National offers a full line of supplemental health and life insurance products, through a nationwide network of independent insurance agents …
Is Washington National the same as Bankers Life?Bankers Life is proud to be part of CNO Financial Group, Inc. (NYSE:CNO).CNO provides life and health insurance, annuities, financial services and workforce benefits solutions through its family of brands, including Bankers Life, Colonial Penn, and Washington National.
What is the payer ID for Washington National providers?The Payer ID that should be used is 99999-0804 for both claim transaction types.
Is Washington National a medicare supplement?Compare the features of Washington National’s Medicare Supplement insurance plans* To help you pay for out-of-pocket medical costs that Medicare may not cover, we offer Medicare Supplement insurance plans A, F, G, HG and N.
https://wnproviders.bankers.com/web/wnproviders/login
As an enrolled healthcare provider, you can access processed claim information, receive electronic payments, and manage claims payments.
https://my.washingtonnational.com/
With a Washington National online account, you can quickly: View policy benefits and claims, Request documents, Manage online payments, Register for a new