VNS Health offers a comprehensive Provider Portal designed to streamline healthcare professional workflows, providing 24/7 digital access to critical administrative functions without traditional phone communication methods.
Official Links
- Provider Portal: https://www.vnshealthplans.org/provider-portal/
- Helpful Provider Links: https://www.vnshealthplans.org/health-professionals/helpful-links-for-providers/
What Is the VNS Health Provider Portal?
The Provider Portal is a digital gateway that enables healthcare professionals to manage multiple critical functions efficiently, including:
- Claims management
- Authorization requests
- Patient eligibility verification
- Secure messaging
- Document uploads
Who Can Use the Portal?
VNS Health provides three distinct account types:
-
Admin Account:
- Practice administrators
- Office managers
- Front desk personnel
- Facility or ancillary providers
-
Billing Agent Account:
- Practice billing services
- Independent billing contractors
- Physician group billing professionals
-
Provider Account:
- Medical Doctors (MD)
- Doctors of Osteopathic Medicine (DO)
- Individual or group practice providers
Account Registration Requirements
Admin/Billing Agent Registration
- Name
- Email address
- Phone number
- Entity name
- National Provider Identifier (NPI)
- Tax ID
Provider Account Registration
- Name
- Email address
- Tax ID
- Individual NPI
- Additional verification through:
- Check number
- Claim number
- Electronic funds transfer (EFT) number
Key Portal Features
1. Claims Management
- View and manage claims
- Check payment statuses
2. Authorization Processes
- Verify services requiring prior authorization
- Submit authorization requests
- Track request status
3. Eligibility Verification
- Access membership rosters
- Confirm patient coverage
4. Secure Communication
- Message center for important alerts
- Direct communication channel
5. Document Management
- Upload patient records
- Submit supporting documentation
Privacy and Security
The VNS Health Provider Portal emphasizes secure access, requiring:
- Multi-step verification
- Protected login credentials
- Restricted access based on user role
Unique Portal Advantages
- 24/7 digital access
- No phone communication required
- Multiple user accounts per practice
- Comprehensive information hub
Technical Support
While specific support contact details weren’t provided in the source documents, VNS Health recommends bookmarking the portal login page for easy future access.
Limitations and Considerations
- Providers with multiple tax IDs need to enter only one during registration
- Access covers all affiliated practices
- Account verification is completed by the VNS Health team
Helpful Resources
VNS Health provides supplementary resources:
- Quick reference guide
- Detailed registration instructions
- Account management documentation
The VNS Health Provider Portal represents a sophisticated, secure digital platform enabling healthcare professionals to manage critical administrative tasks efficiently and transparently.
Last Updated: October 1, 2024
Note: Always verify current procedures directly with VNS Health for the most up-to-date information.
FAQ
What is the phone number for VNS Choice?VNSNY CHOICE Total is a Medicaid Advantage Plus plan that brings together Medicare and Medicaid benefits for people who need long term help with daily activities. For more information about the plan, members and interested non-members can call toll-free 1- 866-783-1444. TTY users please call 711.
Where do I mail my Vnsny Choice claims?VNSNY CHOICE MLTC/Total/Select Health: P.O. Box 4498, Scranton, PA 18505 • VNSNY CHOICE FIDA Complete: PO Box 3715, Scranton, PA 18505 For electronic submissions: Use VNSNY CHOICE Payer ID# 77073.
What is the payer ID for VNS?
-
vnshealthplans.orghttps://www.vnshealthplans.orgHealth Plans Provider Reference GuideClaims must include the National Provider Identifier (NPI) and the VNS Health Payer ID #77073.
Does VNS take Medicaid?Your loved one will need this card any time they need medical services (and there may be some limitations). VNS Health works directly with Medicaid.
https://www.vnshealthplans.org/provider-portal/
The Heath Plans provider portal gives you 24/7 access to authorizations, claims, eligibility, and more — without picking up the phone. Perform
https://www.vnshealthplans.org/health-professionals/helpful-links-for-providers/
The Heath Plans provider portal gives you 24/7 access to authorizations, claims, eligibility, and more — without picking up the phone.