The VA eCAMS Provider Portal offers healthcare providers a secure digital platform for managing claims and accessing critical information related to Veterans Affairs medical services. This portal streamlines the claims process for providers serving veterans through specialized programs like the Camp Lejeune Family Member Program and National Dialysis Service Contract.
Official Links
What Providers Can Do
Healthcare providers can utilize the eCAMS Provider Portal to:
- Check the status of VA claims
- Submit claims for specific programs
- Access critical medical service information
- Manage provider-related documentation
Who Can Use the Portal
Eligible providers include:
- Medical providers with an active System for Award Management (SAM.gov) account
- Providers who have filed claims under:
- Camp Lejeune Family Member Program (CLFMP)
- National Dialysis Services Contract (NDSC)
- VA’s Non-Community Care Network (Non-CCN)
Access and Login Requirements
To access the portal, providers must:
- Have an active SAM.gov account
- Create an AccessVA – ID.Me account
- Complete the registration process through AccessVA
Login Options
Providers can sign in using:
- VA PIV Card
- ID.me
- Note: DS Logon will be removed after September 30, 2025
Privacy and Security
The VA emphasizes strict security protocols:
- All system access is monitored
- Unauthorized attempts to access or modify the system are prohibited
- Potential criminal, civil, or administrative penalties for misuse
- No reasonable expectation of privacy on government networks
System Maintenance
- Regular maintenance occurs on Thursday evenings
- Maintenance time: 7:00 PM to 11:00 PM Central Standard Time
Customer Support
Multiple support channels are available:
General Portal Support
- Phone: 1-855-299-0231
- Email: [email protected]
Program-Specific Support
-
Camp Lejeune Family Member Program
- Phone: 1-866-372-1144
-
National Dialysis Service Contract
- Phone: 1-877-353-9791 (Option 1)
- Email: [email protected]
-
Non-Community Care Network Claims
- Phone: 1-877-881-7618
Additional Resources
The portal provides training documents:
- Domain Revalidation Guide
- Quick Reference Guide
- Registration Prerequisites
- Step-by-Step Guide
- User Reauthorization Documentation
Unprovided Information
Details not explicitly covered in the source documents include:
- Specific claim submission processes
- Detailed registration steps
- Comprehensive feature list
- Mobile app availability
The VA eCAMS Provider Portal represents a critical digital infrastructure for healthcare providers serving veterans, offering a secure, centralized platform for claims management and communication.
Disclaimer: Information is current as of August 2025 and subject to change. Always verify the most recent details directly with VA resources.
FAQ
Is there a VA portal for providers?
Does the VA have a patient portal?Do I need a new account? To access the new patient portal, My VA Health, you will sign in as you do today for My HealtheVet at myhealth.va.gov or VA.gov. However, you must have a Premium My HealtheVet account, Premium DS Logon account, verified login.gov account or a verified ID.me account.
Where do providers submit VA claims?You must submit electronic claims through the VA clearinghouse. Our Payer ID number is 84146 for medical claims and 84147 for dental claims. You can also check medical claim status and eligibility status electronically through the VA clearinghouse using the 276 and 270 HIPAA transactions.
What is the VA authorization form for providers?The Veterans Benefits Administration (VBA) uses VA Form 21-4142, Authorization to Disclose Information to the Department of Veterans Affairs (VA), to request private medical records and information regarding the source of records in support of claims for compensation and/or pension benefits.
https://www.occepp.fsc.va.gov/
To access the eCAMS Provider Portal, providers need a SAM.gov account and an AccessVA – ID.Me account. Login to access the portal.
https://eauth.va.gov/accessva/?cspSelectFor=ecamsproviderportal
Choose a secure VA Partner to sign into eCAMS Provider Portal. Don’t have one? Register for a Sign-In Partner or Learn More.