The Vaya Health Provider Portal offers a comprehensive digital platform designed to streamline healthcare provider interactions, enabling secure access to critical patient management tools and resources. This web-based system provides network providers with efficient ways to manage patient care, claims, and administrative tasks.
Official Links
- Provider Portal: https://providers.vayahealth.com/provider-portal/
- Provider Support: https://providers.vayahealth.com/
What Providers Can Do in the Portal
Healthcare providers using the Vaya Health Provider Portal can:
- Create and review claims
- Create and review service authorizations
- Manage user accounts
- Access provider resources
- Submit service authorization requests
- Update provider profiles
Access and Login
Login Process
Providers needing access should:
- Contact their organization’s System Access Administrator (SAA)
- Review the SAA Job Aid for detailed instructions
- Call Provider Support Service Line at 1-866-990-9712 for assistance
Key Features and Services
Integrated Portals
The Vaya Health Provider Portal integrates with specialized portals:
-
EviCore Portal
- Prior authorization for:
- Radiology
- Cardiology
- Durable Medical Equipment
- Specialized Therapies
- Prior authorization for:
-
Non-Emergency Medical Transportation (NEMT) Portal
- Managed by Modivcare
- Transportation arrangement for Vaya Total Care members
-
Pharmacy Provider Portal
- Managed by Navitus
- Pharmacy benefits management
- Prior authorizations
- Appeals processing
-
Vision Provider Portal
- Managed by Avēsis
- Member eligibility verification
- Claims management
- Plan administration forms
Privacy and Security
The portal emphasizes secure access, ensuring:
- Protected health information confidentiality
- Controlled user access
- Compliance with healthcare data regulations
Customer Support
Provider Support Service Line
- Phone: 1-866-990-9712
- Hours: Monday – Saturday, 7 a.m. to 6 p.m.
Technical Support
- Online Request Form: Provider Service Desk Request Form
- Email: [email protected]
- Phone: 1-800-893-6246, ext. 1500
Additional Resources
- Provider Operations Manual
- Communication Bulletins
- Provider Touchpoint Webinars
- Provider Forms and Tools
Unprovided Information
Details not explicitly available in the source documents include:
- Specific login screen design
- Exact registration process
- Detailed user interface screenshots
- Comprehensive step-by-step navigation guide
The Vaya Health Provider Portal represents a robust digital solution for healthcare providers, offering integrated tools, secure access, and comprehensive support for efficient patient care management.
Note: All information sourced directly from Vaya Health provider website documentation dated 2025.
https://providers.vayahealth.com/provider-portal/
In the Vaya Health Provider Portal, you can update your information, create and review claims, create authorizations, manager users, and explore resources.
https://providers.vayahealth.com/
Access Vaya Health’s provider portal for essential resources on healthcare services, authorization, billing, and support, streamlining care and compliance.