The VA eCAMS Provider Portal (ePP) is a specialized online platform designed for medical providers to manage and track claims related to specific VA healthcare programs. This secure digital gateway enables healthcare professionals to efficiently handle claims for the Camp Lejeune Family Member Program (CLFMP), National Dialysis Services Contract (NDSC), and VA’s Community Care Network (CCN).

Official Links

• VA eCAMS Provider Portal: https://www.occepp.fsc.va.gov/

What Providers Can Do

Medical providers using the eCAMS Provider Portal can:

• Check the status of VA claims
• Submit claims for specific VA healthcare programs
• Access important healthcare claim information

Who Can Use the Portal

The portal is specifically designed for:

• Medical providers with an active System for Award Management (SAM.gov) account
• Providers with an AccessVA – ID.Me account
• Professionals filing claims under:
  • Camp Lejeune Family Member Program
  • National Dialysis Services Contract
  • VA’s Community Care Network

How to Access and Log In

Access Requirements

1. Maintain an active SAM.gov account
2. Create an AccessVA – ID.Me account
3. Click “Login” on the portal homepage

Login Process

• Navigate to the eCAMS Provider Portal
• Select “Continue” to be redirected to AccessVA
• Sign in using your credentials
• Get redirected to the eCAMS Provider Portal

Portal Features and Services

The eCAMS Provider Portal supports claims management for:

• Camp Lejeune Family Member Program
• National Dialysis Services Contract
• Non-Community Care Network Claims

System Maintenance

• Regular maintenance occurs on Thursday evenings
• Maintenance time: 7:00 PM to 11:00 PM Central Standard Time
• If issues occur during maintenance, log out and retry later

Privacy and Security

Important Security Notes

• VA systems are for authorized network users only
• No reasonable expectation of privacy on government networks
• All access is subject to:
  • Monitoring
  • Recording
  • Auditing
  • Investigating
  • Potential access restrictions

Unauthorized Access Consequences

Attempts to:

• Modify system
• Deny access
• Upload/download unauthorized information

May result in:

• Criminal penalties
• Civil penalties
• Administrative actions

Customer Support

Contact Information

General Portal Support

• Phone: 1-855-299-0231
• Email: [email protected]

Program-Specific Contacts

1. Camp Lejeune Family Member Program

   • Phone: 1-866-372-1144

2. National Dialysis Service Contract

   • Phone: 1-877-353-9791 (Option 1)
   • Email: [email protected]

3. Non-Community Care Network Claims

   • Phone: 1-877-881-7618 (Community Care Contact Center)

Training Resources

The portal offers several training documents:

• ePP – Domain Revalidation
• ePP – Quick Reference Guide V22.2
• ePP – Registration Prerequisites
• ePP – Step By Step Guide V22.2
• ePP – User Reauthorization

Unprovided Information

Details not explicitly available from the source:

• Specific claim submission process
• Detailed user interface screenshots
• Comprehensive app download instructions

The VA eCAMS Provider Portal offers a secure, specialized platform for healthcare providers to manage VA-related claims efficiently. By understanding its features, access requirements, and support channels, providers can navigate the system effectively.