The South Country Health Alliance (SCHA) Provider Portal represents a critical digital platform designed to streamline communication and administrative processes for healthcare providers. This secure online portal offers essential tools and resources for medical professionals working with South Country Health Alliance.

Official Links

• Provider Portal Login: https://provider.mnscha.org/v3app/publicservice/loginv1/login.aspx
• Provider Portal Information: https://www.mnscha.org/providers/provider-portal-and-authorizations/

What Providers Can Do

The Provider Portal enables healthcare professionals to:

• Access important patient information
• Submit prior authorization requests
• Review authorization statuses
• Check accumulator details for various services
• Manage administrative tasks efficiently

Access and Authentication

Login Requirements

• Username and password
• Two-Factor Authentication (MFA) is mandatory
• Providers must set up multifactor authentication by clicking the Profile icon after initial login

Important Access Update

Effective 04/15/2025, South Country has implemented a new provider portal access process:

• Providers must contact their provider portal administrator
• Organizations without a designated administrator must request an account

Security Features

Multifactor Authentication

• Two-factor authentication is required
• Options include:
  • Text message verification
  • Email verification
  • Authenticator app
  • Fixed code option

Device Management

• Option to remember device for 14 days
• Recommended to avoid on public/shared computers

Accumulator Tracking

The portal displays accumulators for:

• Vision services
• Home care skilled nursing
• Hearing aids
• Breast pumps
• Hospice election
• Chiropractic services

Prior Authorization Resources

Providers can download comprehensive lists for prior authorization and notification requirements across multiple categories:

• Medical services
• Behavioral health
• Diagnostics
• Durable medical equipment (DME)
• Surgical procedures
• Transportation
• And more

Support and Assistance

Provider Contact Center

• Phone: 1-888-633-4055
• Assists with portal access and technical issues

Compliance and Documentation

Updated Documentation

• Medical Prior Authorization List: Updated 7/1/2025
• Behavioral Health List: Updated 3/5/2025

Unprovided Information

Some details not explicitly mentioned in the source documents include:

• Specific mobile app availability
• Detailed step-by-step login instructions
• Comprehensive feature list beyond what was documented

The South Country Health Alliance Provider Portal offers a secure, efficient platform for healthcare providers to manage patient-related administrative tasks with enhanced digital capabilities.

Disclaimer

Information current as of August 2025, based on South Country Health Alliance documentation.