The South Carolina Medicaid Web Portal provides healthcare providers with a comprehensive online platform to manage patient information, submit claims, and access critical Medicaid services efficiently.
Official Links
- SC Medicaid Portal: https://portal.scmedicaid.com/
- SC Department of Health and Human Services Providers Page: https://www.scdhhs.gov/providers
What Providers Can Do
The SC Medicaid Provider Portal empowers healthcare professionals with multiple key functionalities:
- Enter and submit claims for Medicaid subscribers
- View claim status in real-time
- Check Medicaid subscriber eligibility
- Download and view payment e-remit statements online
- Update personal portal password
Access and Login
Login Process
- Navigate to the SC Medicaid Portal
- Enter your unique username
- Input your password
- Press Enter to access the system
Important Login Security Note
- After three consecutive failed login attempts, the account will be automatically locked for 30 minutes
- The account will automatically unlock after the 30-minute timeout
Customer Support
For technical support or assistance, providers can contact:
- Phone: (888) 289-0709 (Option 1)
- Fax: (803) 870-9021
- Email: [email protected]
Privacy and Security
The portal emphasizes user security through:
- Strict login protocols
- 30-minute lockout after multiple failed attempts
- Secure user authentication process
Additional Provider Resources
The SCDHHS website offers extensive additional resources for providers, including:
- Comprehensive provider manuals
- Fee schedules
- Provider enrollment information
- Managed care organization details
- Training resources
Unprovided Information
The following details were not explicitly available in the source documents:
- Mobile app availability
- Specific technical requirements for portal access
- Detailed security protocols beyond login attempts
The SC Medicaid Provider Portal represents a critical digital tool for healthcare professionals, streamlining claims processing, eligibility verification, and payment management with a focus on efficiency and user accessibility.
Disclaimer
Information current as of August 16, 2025, based on available sources. Providers should always verify the most recent guidelines and procedures directly with SC Medicaid.
Quick Reference
- Portal URL: https://portal.scmedicaid.com/
- Support Phone: (888) 289-0709
- Support Email: [email protected]
FAQ
How to register for SC Medicaid provider portal?Navigate to the Provider Enrollment site at providerservices.scdhhs.gov and complete an online enrollment application. Submit any required supporting documentation via fax to Provider Enrollment at 1-803-870-9022.
Does Medicaid have a portal?Our portal makes it easy to find what you need in just a few clicks. All members of Health Partners Plans Medicaid have access to the portal. Members with an existing account will need to re-register. We apologize for the inconvenience, however, this enables us to provide the best experience possible.
Who handles Medicaid in South Carolina?
| Organization Type: | State Medical Assistance Office |
|---|---|
| Organization Name: | South Carolina Department of Health and Human Services |
| Organization Description: | Medicaid program |
| Covered States and Territories: | South Carolina |
How to check Medicaid status online?Checking Your Medicaid Status Online
Even if you applied for Medicaid in person or over the phone, you can still use your state’s website to manage your account or check your status. Go to your state’s Medicaid website and look for a button to register or sign up for an account. Click the button and follow the prompts.
https://portal.scmedicaid.com/
The SC Medicaid Portal allows you to update password, view payment statements, submit claims, check claim status, and check subscriber eligibility.
https://www.scdhhs.gov/providers
Become a Medicaid Provider, Log in to Medicaid Web Portal, Contact a Provider Representative, Search Terms