Vivant Health Provider Portal: Secure Access for Healthcare Providers

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Vivant Health, formerly known as River City Medical Group, offers a comprehensive Provider Portal designed to streamline healthcare provider interactions and improve patient care delivery. This digital platform represents a significant advancement in healthcare technology, enabling efficient communication and management of critical healthcare information.

Official Links

What is the Provider Portal?

The EZ-NET Provider Portal is a secure digital platform that allows healthcare providers to:

  • Access patient information
  • Submit and track claims
  • Manage administrative tasks
  • Receive electronic remittance advice (ERA)
  • Verify patient coverage

Who Can Use the Portal

The portal is specifically designed for:

  • Healthcare providers
  • Medical professionals
  • Independent Physician Association (IPA) members
  • Care providers serving Medicare and Medi-Cal patients

Access and Authentication

Login Process

  • Username and password required
  • Two-Factor Authentication implemented
  • 6-digit verification code sent via email for each login attempt

Two-Factor Authentication Steps

  1. Enter username and password
  2. Receive 6-digit code via email
  3. Enter code to complete login
  4. Ignore QR code on login screen

Key Features

Claim Management

  • Submit paper claims to: P.O. Box 869145, Plano, TX 75086
  • Electronic claim submission available
  • National Drug Code (NDC) verification for billing

Billing Guidance

  • NDC requirements for drug HCPCS code billing
  • Active NDC mandatory for date of service
  • Specific denial codes provided for incorrect submissions

Privacy and Security

Confidentiality Commitment

  • Privileged and confidential information handling
  • Compliance with state and federal patient privacy regulations
  • Protected Health Information (PHI) protection

Customer Support

Contact Information:

Unique Portal Characteristics

  • Serves over 270,000 Medicare and Medi-Cal patients
  • Supports value-based healthcare initiatives
  • Focuses on health equity and innovative care solutions

Important Notes

Upcoming Changes

  • Portal URL update effective 3/3/2025
  • Recommended to update bookmarks accordingly

Unprovided Information

The following details were not explicitly available in the source document:

  • Specific mobile app download instructions
  • Detailed step-by-step portal navigation
  • Comprehensive feature list

Vivant Health’s Provider Portal represents a modern, secure, and efficient platform for healthcare providers to manage patient information, streamline administrative tasks, and contribute to enhanced healthcare delivery.

Recommended Action: Healthcare providers should contact [email protected] for specific portal access and enrollment details.

FAQ

What type of insurance is River City Medical Group?River City Medical Group, Inc. Vivant Health is a progressive Independent Physician Association (IPA) dedicated to serving both Medi-Cal and Medicare populations.

What is a provider portal in healthcare?These portals allow healthcare providers to access essential information, submit claims, and seamlessly manage patient data, ultimately improving patient outcomes by offering patient data centralization for 360 view.

Is there an Aetna provider portal?The provider portal is a one-stop shop for supporting the day-to-day needs of your patients. Submit claims, check patient eligibility and more.

What is the phone number for community care plan Medicaid provider?Provider Directory Definitions ×

1-866-899-4828 TTY/TDD 1-855-655-5303.

https://eznet.vivanthealth.com/ez-net60/login.aspx

We’re updating our EZNET portal URL to: https://eznet.vivanthealth.com/EZ-NET60/login.aspx Please update your bookmarks accordingly.

https://vivanthealth.com/for-providers/

Find a Provider. Medical Icon. Medi-Cal Provider Portal. Provider Portal Icon. Medicare/AMM Provider Portal. Library Icon. Report Library.

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