The Reliance Matrix Provider Portal offers healthcare professionals a comprehensive digital platform for managing patient benefits, claims, and critical administrative tasks. This secure online portal provides dental and vision providers with streamlined access to essential patient information and resources.
Official Links
- Provider Portal Access: https://wf.employeebenefitservice.com/wps/portal/s136/Home/public/memprov/
What Providers Can Do
Healthcare professionals using the Reliance Matrix Provider Portal can:
- Verify patient benefits
- Access detailed patient eligibility information
- View dental and orthodontic claims for the past 36 months
- Confirm payment amounts and claim processing dates
- Access a comprehensive Resource Center with:
- Claim forms
- Claims submission guidelines
- Electronic claims processing
- Network provider referral information
- Interpreter services
Who Can Use the Portal
The portal is designed for:
- Dental providers
- Vision providers (EyeMed and VSP)
- Healthcare professionals submitting claims
How to Access the Portal
New Users Registration Requirements:
- Recent Explanation of Payment (EOP) statement
- Tax Identification Number (TIN)
- Social Security Number (SSN) used for claims submission
- Phone number listed on claim forms
Login Process
- Visit the official provider portal
- Click “Register Now”
- Complete registration using required documentation
- Create a unique User ID and password
Privacy and Security
The portal emphasizes protecting sensitive information:
- Secure access for healthcare providers
- Protected Health Information (PHI) safeguards
- Compliance with healthcare data protection standards
Customer Support
Customer Connections
- Phone: 800-497-7044
- Hours:
- Monday-Thursday: 7:00 a.m. to 12:00 a.m. Central Time
- Friday: 7:00 a.m. to 6:30 p.m. Central Time
Provider Relations
- Phone: 800-755-8844
- Hours:
- Monday-Thursday: 6:30 a.m. to 5:30 p.m. Central Time
- Friday: 6:30 a.m. to 4:30 p.m. Central Time
- Email: [email protected]
Reporting Inaccuracies
- Email: [email protected]
- Phone: 800-755-8844 ext 88327
Website Assistance
If you need technical support with the website, contact: 888-573-6604
Unprovided Information
The following details were not explicitly available in the source documentation:
- Mobile app availability
- Specific billing or payment portal features
- Detailed registration screenshots or step-by-step guide
Legal Disclaimer
Reliance Matrix is a branding name. Insurance products and services are offered by:
- Reliance Standard Life Insurance Company (all states except New York)
- First Reliance Standard Life Insurance Company (New York)
Note: Always verify current information directly with Reliance Matrix provider support.
FAQ
What insurance is Reliance Standard?RELIANCE STANDARD VOLUNTARY PLANS (RSVP) are 100% employee-paid insurance plans offered at affordable group rates and paid through convenient payroll deduction.
What is the new name of Reliance Standard?Reliance Standard Life Insurance Company has rebranded to Reliance Matrix.
Is Reliance Standard the same as Reliance Matrix?
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Reliance Matrixhttps://www.reliancematrix.comReliance Matrix RebrandReliance Standard Life Insurance and Matrix Absence Management Rebrand as Reliance Matrix, Delivering High-Tech and High-Touch Solutions to the U.S. Employee Be…
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Claremont Insurance Serviceshttps://www.claremontcompanies.comReliance Standard Rebrands to Reliance MatrixFeb 13, 2023 — Reliance Standard Life Insurance Company has rebranded to Reliance Matrix. The new name combines Reliance Standard and its sister company Matrix Abs…
What is the payer ID of Reliance Standard?
https://secure.rsli.com/userservices/
Welcome to Reliance Standard. Please login using your Login ID and Password in the form provided below and then press Log-In to continue.
https://wf.employeebenefitservice.com/dental/?app=content&pres=rsl
Access secure benefit information for plan members and covered dependents. View your benefits summary, pending and paid claims, pretreatment estimates, and