The OneHealthPort Provider Portal, known as ProviderOne, is a comprehensive digital platform designed to streamline healthcare administrative processes for medical providers across Washington State. This secure online system offers healthcare professionals a centralized hub for managing critical administrative tasks efficiently and securely.

Official Links

• Website: https://www.waproviderone.org/
• OneHealthPort Portal: https://www.onehealthport.com/sso-payer/providerone

What Providers Can Do

The ProviderOne Portal enables healthcare professionals to:

• Verify client eligibility and benefits
• Submit and inquire about prior authorizations
• Submit and track claims
• View claim payments
• Manage provider information
• Submit and retrieve HIPAA transactions
• View managed care enrollment rosters
• Process social services authorizations and billing

Who Can Use It

The portal supports multiple healthcare stakeholders, including:

• Apple Health (Medicaid) billers and providers
• Labor & Industries (L&I) providers
• Healthcare organizations such as:
  • Ambetter from Coordinated Care
  • CareOregon
  • Kaiser Permanente
  • Premera Blue Cross
  • And many other participating healthcare networks

Access and Login

Login Requirements

• Case-sensitive domain, username, and password
• Supported browsers:
  • Chrome (version 101 and above)
  • Firefox (version 100 and above)
  • Microsoft Edge (version 101 and above)
  • Safari (version 15.4 and above)

Account Management

• Unlock account
• Reset password options available
• Separate login for clients

Privacy and Security

OneHealthPort emphasizes robust security measures:

• Secure Single Sign-On (SSO) system
• Multi-Factor Authentication (MFA)
• Compliance with healthcare data protection standards

Customer Support

Provider Support Contacts

• Apple Health Provider Support: 1.800.562.3022
• Support Hours: Monday-Friday, 7 a.m. to 4:30 p.m. Pacific Time (excluding state holidays)

Security Support

• Email: [email protected]

Additional Resources

Providers can:

• Sign up for provider alerts from:
  • Washington State Health Care Authority
  • Washington State Department of Labor & Industries
• Review ProviderOne Security Profiles for appropriate access levels

Becoming a Provider

To join the network:

• Apple Health (Medicaid) providers: Visit “Billers, providers and partners”
• L&I providers: Complete “Become a Provider” process

Unprovided Information

Some details not explicitly available in the sources include:

• Specific mobile app download instructions
• Detailed pricing for portal services
• Comprehensive step-by-step login guide

The ProviderOne Portal by OneHealthPort represents a crucial digital tool for Washington healthcare providers, offering secure, efficient management of administrative healthcare tasks.

Location: 4580 Klahanie Drive SE, #424, Sammamish, WA 98029

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