The Prospect Medical Group Provider Portal, known as Aerial Care, represents a comprehensive digital platform designed to streamline healthcare provider interactions, communication, and patient care management. This innovative portal offers healthcare professionals a centralized system for critical administrative and clinical tasks.

Official Links

• Prospect Medical Group Provider Page: https://www.prospectmedical.com/providers
• Aerial Care Provider Portal Login: https://aerial.carecoordination.medecision.com/login.html

What Providers Can Do

The Aerial Care Provider Portal enables healthcare professionals to:

• Check patient eligibility status
• Submit and track referrals
• Modify referral details
• Review claim status
• Access provider resources
• Coordinate member care

Access and Login

Providers can log into the Aerial Care portal by:

• Visiting the official login page
• Selecting their specific provider group
• Entering authorized credentials

Provider Network Coverage

The portal supports providers from multiple healthcare organizations, including:

• Prospect Health
• Prospect Health Services
• CharterCare Provider Group Rhode Island
• AMVI Medical Group

Training and Support

Prospect Medical Group offers comprehensive provider training modules to ensure smooth portal utilization. The Provider Relations team provides:

• Portal navigation assistance
• Customer service training
• Contract support
• Claims processing guidance
• Authorization management

Privacy and Security

While specific security details are not explicitly outlined, the portal is designed with professional healthcare information management standards in mind.

Customer Support

Providers can contact customer service at:

• Phone: (800) 708-3230
• Address: 600 City Parkway West, Suite 1000, Orange, CA 92868

Provider Satisfaction

Prospect Medical Group actively seeks provider feedback through a dedicated satisfaction survey, demonstrating commitment to continuous improvement.

Additional Resources

Providers interested in joining the Prospect Medical Group network should:

• Submit a letter of interest
• Provide current CV
• Complete required questionnaire
• Send documentation to the Provider Contracting Department

Unprovided Information

The available sources do not specify:

• Exact login procedure details
• Comprehensive feature list
• Specific security protocols
• Mobile app availability

The Aerial Care Provider Portal represents a robust digital solution for healthcare professionals seeking efficient, centralized patient management and administrative support.

Contact Information

• Provider Services: (800) 708-3230
• Email: [Not specified in source documents]

Disclaimer: Information based on available sources as of August 2025