Priority Health: Secure Provider Portal Access for Healthcare Professionals

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Priority Health introduces prism, a comprehensive provider portal designed to streamline healthcare management and enhance patient care delivery. This innovative platform offers healthcare professionals a centralized, efficient solution for managing critical administrative and clinical tasks.

Official Links

What Providers Can Do with prism

The prism provider portal offers multiple essential functionalities for healthcare professionals:

  • Claims & Appeals Management
  • Patient Enrollment
  • Authorization Processing
  • Member Inquiry
  • Prescription Inquiries
  • Filemart Access

Access and Login

Creating an Account

Providers can:

  • Click “Create an account”
  • Complete the credentialing process
  • Gain full access to portal tools

Login Options

  • Standard username/password login
  • Secure access for verified healthcare professionals

Key Features

Provider Resources

  • Comprehensive Provider Manual
  • Drug Information
  • Plan Benefit Details
  • Medical Policies
  • Clinical Resources

Credentialing

Providers can initiate the network joining process directly through the portal’s credentialing workflow.

Privacy and Security

Priority Health emphasizes:

  • Secure account management
  • Protected data transmission
  • Compliance with healthcare information standards

Customer Support

Provider Helpline: 800.942.4765

  • Hours:
    • Monday-Thursday: 7:30 AM – 5:00 PM
    • Friday: 9:00 AM – 5:00 PM

Language Support

The portal offers multilingual resources, including:

  • English
  • Spanish
  • Arabic
  • French
  • Chinese
  • And several other languages

Unprovided Information

While the available documentation provides comprehensive details, specific technical specifications about the portal’s backend infrastructure are not disclosed.

Additional Notes

The prism portal represents Priority Health’s commitment to providing healthcare providers with efficient, user-friendly digital tools for enhanced patient care management.

Disclaimer

Information accurate as of August 2025, based on available Priority Health documentation.

Call to Action

Healthcare providers are encouraged to explore the prism portal, leverage its comprehensive features, and optimize their administrative workflows.

Contact Priority Health for personalized onboarding and support.

FAQ

Who is priority healthcare?Priority Healthcare Corporation operates as a health care distribution company. The Company distributes specialty pharmaceuticals and other medical supplies, as well as offers pharmacy and disease treatment programs to individuals with chronic diseases. Priority Healthcare serves patients in the United States.

Does Priority Health use eviCore?eviCore healthcare (eviCore) is an independent specialty medical benefits management company that provides utilization management services for Priority Health.

Is priority health good insurance in Michigan?We are one of the top-rated Medicaid plans in Michigan – With a rating of 4 out of 5 in NCQA’s Medicaid Health Insurance Plan Ratings 2022-2023.

What is the payer ID for priority health?Priority Health Payor ID = 38217

We have active connections with the clearinghouses listed below.

https://provider.priorityhealth.com/s/

Note: All prism usernames end with “.prism” Example: [email protected]. UserName. Password. Log in. Forgot your password? Register for Provider

https://www.priorityhealth.com/provider

Here’s where health care providers can find out about joining our networks, request online accounts, get help without logging in, or log in to their online

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