Presbyterian Health Plan’s Provider Portal offers healthcare professionals a comprehensive digital platform designed to streamline administrative tasks and enhance patient care management. This secure online resource provides efficient tools for medical providers to access critical information and perform essential administrative functions.
Official Links
- Provider Portal: https://www.phs.org/providers/resources/provider-portals
- myPRES Login: https://mypres.phs.org/Pages/default.aspx
What Healthcare Providers Can Do
The PROVIDERConnect Portal empowers healthcare professionals with multiple critical capabilities:
- Verify patient eligibility
- Track claims information
- Monitor payment status
- Submit adjustment requests
- Process prior authorizations
- Update provider directory profiles
Access and Authentication
Login Process
Providers can access the portal through the myPRES login system. Important authentication details include:
- Use specific provider credentials
- Security access expires after six months of inactivity
- Requires re-application if access lapses
Login Support
For login assistance, providers can contact:
- Phone: 505-923-5590
- Toll-Free: 1-866-861-7444
- Email: [email protected]
Portal Features: PROVIDERConnect
Key Functionalities
- Eligibility Verification
- Claims Management
- Payment Tracking
- Authorization Requests
- Provider Profile Updates
Training and Support
- Online user manual available
- In-person training through Provider Network relationship team
- Dedicated eHelp Desk support
EpicConnect Citrix Portal
A secondary portal specifically for Presbyterian Healthcare Services employees:
Capabilities
- Patient care management
- Secure colleague messaging
- Payment tracking
- Online scheduling review
Access Requirements
- Limited to PHS employees
- Granted during onboarding
- Managed through direct managers
Privacy and Security
Presbyterian Health Plan emphasizes robust security measures:
- Restricted access for authorized users
- Subject to comprehensive auditing
- Compliance with federal and state computer system regulations
Customer Support
Provider Support
- Hours: Weekdays 8 a.m. – 5 p.m.
- Phone: 505-923-5590 or 1-866-861-7444
- Email: [email protected]
Technical Support Contacts
- Epic Security: 505-923-7111
- IT Service Desk: 505-923-6825
Unprovided Information
The following details were not explicitly available in the source documents:
- Mobile app availability
- Specific billing portal features
- Detailed registration process screenshots
Presbyterian Health Plan’s Provider Portal represents a robust, secure digital platform enabling healthcare professionals to efficiently manage administrative tasks, ultimately supporting enhanced patient care delivery.
Disclaimer
Information accurate as of August 2025, based on available documentation from Presbyterian Health Plan’s official sources.
https://www.phs.org/providers/resources/provider-portals
Our provider portals will help keep you up to date on administrative functions related to patient and member care.
https://mypres.phs.org/Pages/default.aspx
Log in with your provider myPRES user ID and password. A personal myPRES member log in will access services for members, not provider tools.