PIH Health, a nonprofit healthcare organization, offers a robust Provider Portal designed to streamline healthcare management for medical professionals. The EZ-NET™ Provider Portal provides comprehensive tools for healthcare providers to efficiently manage patient-related services and administrative tasks.

Official Links

• Provider Portal: EZ-NET™ Login
• Patient Portal: PIH Health Patient Portal

What Can Providers Do

The EZ-NET™ Provider Portal offers extensive functionality for healthcare professionals, including:

• Viewing and downloading Explanation of Benefits (EOB)
• Submitting and verifying authorizations
• Checking claims status
• Accessing quality-risk adjustment education materials
• Reviewing auto-approval guideline forms
• Accessing the Provider Manual

Compatibility and Access

Supported Browsers

The HMS Provider Portal is compatible with:

• Google Chrome
• Microsoft Edge
• Firefox
• Safari

Access Request

Providers needing portal access must submit an EZ-Net Access Request Form.

Key Features

Utilization Management (UM)

PIH Health ensures:

• Care appropriateness based on service and coverage
• No incentives for denying coverage
• Independent and impartial referral decisions

Security and Compliance

User Responsibilities

The portal emphasizes strict security protocols:

• Access limited to authorized personnel
• No password sharing
• Confidential data transmission
• Compliance with HIPAA Privacy and Security regulations

Support Contacts

Utilization Management

• Phone: 562-789-5401 ext. 81824
• Email: [email protected]
• Hours: Monday-Friday, 8:30a – 5:00p PST

Claims

• Phone: 562-789-5401 ext. 81700
• Email: [email protected]
• Hours: Monday-Friday, 7:00a – 5:00p PST

Provider Support

• Phone: 562-789-5401 ext. 81262
• Email: [email protected]
• Hours: Monday-Friday, 7:00a – 3:30p PST

Important Notices

Current System Announcement

There’s an ongoing printing issue with Authorizations. Providers should:

• Select “More Settings > Scale”
• Change from Default to Custom
• Set scale to 70%
• This setting will save for future use

Unprovided Information

Details not explicitly available in the source documents include:

• Specific mobile app availability
• Detailed registration process for providers
• Comprehensive billing features within the portal

The PIH Health Provider Portal represents a comprehensive digital solution for healthcare providers, offering secure, efficient management of patient-related services while maintaining strict compliance with healthcare regulations.

Version: EZ-NET v6.9.0