The Passport Provider Portal represents a critical digital platform designed to streamline healthcare administrative processes and enhance communication between healthcare providers and Molina Healthcare’s Passport network. This comprehensive online tool offers providers efficient, real-time access to essential services and patient information.
Official Links
- Passport Medicaid Providers Portal: https://www.molinahealthcare.com/providers/ky/medicaid/home.aspx
- Passport Medicare Providers Portal: https://www.molinahealthcare.com/providers/ky/passportmedicare/home.aspx
What Is the Provider Portal?
The Passport Provider Portal is a web-based platform that enables healthcare providers to perform multiple critical functions without traditional communication methods like phone calls or faxes. Currently, Passport offers portal services on two platforms: TMG and Availity Essentials.
Key Functionalities
Providers can utilize the portal for:
- Real-time patient eligibility checks
- Claims status verification
- Electronic Explanation of Payment (EOP) and Electronic Remittance Advice (ERA) viewing
- Prior authorization submissions and status checks
Who Can Use the Portal?
The portal is designed for:
- Contracted healthcare providers
- Third-party billers
- Medical practices serving Passport members
Access and Registration
Availity Essentials Provider Portal
- Registration support available Monday – Friday, 9 a.m. – 8 p.m. ET
- Contact number: (800) 282-4548
- Offers real-time patient eligibility and prior authorization services
TMG Provider Portal
- Customer service available Monday – Friday, 8 a.m. – 8 p.m. local time
- Contact number: (844) 859-6152
Privacy and Security
Passport emphasizes the importance of accurate provider directory demographics. Providers are encouraged to:
- Validate their information in the Provider Online Directory
- Notify Passport 90 days in advance of any changes, including:
- Office location modifications
- Changes in contact information
- Provider additions or terminations
- Tax ID or NPI updates
Customer Support
For general inquiries, providers can contact:
- Passport Provider Services: (800) 578-0775
- Medicare-Medicaid Plan Provider Network: (855) 322-4075
Additional Resources
Passport offers supplementary support through:
- Monthly Provider Connect Days
- Behavioral Health Training sessions
- Kentucky Health Information Exchange (KHIE) integration support
Unprovided Information
Some specific details about the portal’s mobile app accessibility were not clearly outlined in the source documents. Providers are recommended to contact Passport directly for the most current information about mobile platform capabilities.
The Passport Provider Portal represents a robust, user-friendly digital solution designed to simplify healthcare administrative processes, enhance provider-network communication, and ultimately support high-quality patient care.
Note to Providers: Always verify the most current portal access procedures and features directly with Passport Healthcare’s provider services team.
FAQ
What is a Passport provider?Provider Passport is the revolutionary unified platform for Health Systems that automates four vital core functions of Healthcare Administration: Provider Data Management, Credentialing, Privileging, and Payer Enrollment in one place using TruMation™ – Supercharged AI Automation.
Is Passport ky medicaid?At Passport by Molina Healthcare, you’re important to us! You’re receiving this guide because Passport by Molina Healthcare works with Kentucky Medicaid to provide your health benefits. Passport is here to help you feel your best! Please look for your Member ID cards enclosed in this envelope.
How do I change my Passport provider with Medicaid in Montana?Change Passport Provider
To change your Passport Provider with Medicaid, click here, call 1-800-362-8312, or log in to your Medicaid Portal at apply.mt.gov.
What is Passport OneSource for insurance?Passport OneSource is a standalone web-based portal that provides access to a range of patient access services including insurance eligibility, address verification, pre-cert and referral submission and viewing, claim status, code lookup, and more.
https://www.molinahealthcare.com/providers/ky/medicaid/home.aspx
Are you looking to become a Passport Provider? To join our network, you must first be enrolled in Kentucky Medicaid. To enroll in Medicaid,
https://www.molinahealthcare.com/providers/ky/passportmedicare/home.aspx
Providers and third-party billers can use the no cost Provider Portal to perform many functions online without the need to call or fax Passport.