The OptumHealth Provider Portal represents a critical digital platform designed to streamline healthcare provider interactions, offering secure access to essential professional resources and management tools. This portal serves participating healthcare professionals by providing comprehensive digital infrastructure for various administrative and clinical functions.
Official Links
- OptumHealth Complex Medical Portal: https://www.myoptumhealthcomplexmedical.com/provider/public/home.jsp
- OptumHealth Physical Health Portal: https://www.myoptumhealthphysicalhealth.com/mainpage.asp
What Providers Can Do
The OptumHealth Provider Portal offers multiple functionalities for healthcare professionals:
For Staff
- Submit claims and clinical submissions
- Check claim and submission statuses
- Access forms and operational manuals
For Clinicians
- Review provider profiles
- Access continuing education resources
- Explore clinical information repositories
- Review plan summaries and fee schedules
- Download clinical submission forms
Who Can Use the Portal
The portal is specifically intended for:
- Participating OptumHealth Physical Health providers
- Healthcare professionals within networks including:
- OptumHealth Care Solutions, LLC
- ACN Group IPA of New York, Inc.
- Managed Physical Network, Inc.
- ACN Group of California, Inc.
Login and Authentication
One Healthcare ID
The portal utilizes a unified “One Healthcare ID” authentication system, enabling providers to:
- Register a single healthcare identity
- Use credentials across multiple applications
- Authenticate securely
Login Process
- Enter Provider ID
- Input password
- Optional: Request access if credentials are unavailable
Security and Privacy
Key Security Features
- Migration to Optum ID for enhanced data protection
- Phased credential transition
- Sensitive data security protocols
Communication Channels
- Provisioning email notifications
- Customer service support
Customer Support
For inquiries, providers can contact:
- Email: [email protected]
- Humana Providers Support: Specific contact number provided on portal
Additional Resources
The portal offers extensive resources including:
- Clinical policy reviews
- Reimbursement policy information
- Provider training materials
- Medicare user guides
- Prior authorization utilization review statistics
Important Notes for Humana Providers
Attention: Effective January 1st, 2022, OrthoNet/Optum discontinued prior authorization reviews for Humana members. Providers should:
- Refer to Humana PAL communication
- Contact new program at 1-833-283-0033
Unprovided Information
Some specific details were not available in the source documents, such as:
- Exact mobile app download instructions
- Comprehensive billing process
- Detailed security protocol specifics
The OptumHealth Provider Portal represents a robust, secure digital platform designed to enhance healthcare provider efficiency, offering comprehensive tools and resources within a protected online environment.
Disclaimer
© 2025 Optum. All rights reserved. Information subject to change.
FAQ
Is Optum the same as UnitedHealthcare?UnitedHealth Group has two distinct business platforms: Optum and UnitedHealthcare. This cohesive partnership offers an array of health services and health benefits.
Does Optum have a provider portal?Provider portal login. Access the information you need securely.
Which insurance company is Optum?U.S. Optum was formed as a subsidiary of UnitedHealth Group in 2011 by merging UnitedHealth Group’s existing pharmacy and care delivery services into the single Optum brand, comprising three main businesses: OptumHealth, OptumInsight and OptumRx.
How do I contact Optum provider services?Please contact your Healthcare Advocate or Optum’s Provider Support Center at 877‑751‑9207 or via email at [email protected] with any questions. To minimize errors, or to correct previously rejected forms, please refer to the HQPAF Checklist and FAQ for Providers.
https://www.myoptumhealthphysicalhealth.com/mainpage.asp
If you do not already have an One Healthcare ID please request one at click here. If you need your provider ID or password please click here. To change
https://www.myoptumhealthcomplexmedical.com/provider/public/home.jsp
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