The NEMS Provider Portal (EZ-NET™) represents a cutting-edge web-based administrative platform designed to streamline communication and operational tasks for healthcare providers. This secure digital solution enables real-time interactions with the NEMS Managed Care system, offering a comprehensive suite of professional resources and management tools.
Official Links
- Provider Portal Login: https://eznet.nems.org/EZ-NET60/login.aspx
- NEMS MSO Website: https://nemsmso.org/
What Providers Can Do
Healthcare professionals using the NEMS Provider Portal can:
- Submit Treatment Authorization Requests
- Check authorization status
- Conduct claims status inquiries
- Download Explanation of Benefits (EOB)
- Access member eligibility information
- Review diagnostic and procedural references
Access and Compatibility
Browser Compatibility
The portal is compatible with:
- Google Chrome
- Microsoft Edge
- Firefox
- Safari
Login Process
Providers can access the portal by:
- Visiting the EZ-NET™ Login page
- Entering credentials
- Completing authentication process
Provider Portal Features
Utilization Management (UM) Principles
NEMS ensures transparent and ethical decision-making:
- Approvals based solely on care appropriateness
- No financial incentives for service denials
- Objective coverage determination
Support Availability
- Business Hours: Monday-Friday, 8:00am – 5:30pm (PST)
- Contact Number: 1(415) 352-5186, Option 1
- TTY Services: 1(800) 735-2929
System Maintenance
The provider portal undergoes routine maintenance:
- Every 3rd Saturday of the month
- Maintenance Window: 2 PM – 6 PM (PST)
Privacy and Security
NEMS emphasizes secure communication:
- Web-based administrative tool
- Secure provider portal access
- Comprehensive data protection protocols
Technical Support Contacts
For various support needs:
- Technical Support (Account Setup): [email protected]
- User Navigation Support: [email protected]
- General Inquiries: [email protected]
Additional Resources
Providers can access:
- Provider Portal User Guides
- DHCS Timely Access Standards
- Provider Network Information
- Claims Dispute Forms
Contact Information
NEMS Management Services Organization
- Address: 1710 Gilbreth Road, Burlingame, CA 94010
- Main Phone: (415) 352-5186
- TDD/TTY: 1-800-735-2929
Unprovided Information
The following details were not explicitly specified in the source documents:
- Specific mobile app availability
- Detailed registration process
- Comprehensive billing features
The NEMS Provider Portal offers healthcare professionals a secure, efficient platform for managing patient-related administrative tasks with real-time digital capabilities.
Provider Portal Version: v6.9.0
Note: All information is sourced directly from NEMS MSO official documentation and website content.
FAQ
Is nems medi cal?NEMS accepts many forms of health and dental insurance plans, including private insurance, Medicare, Medi-Cal and Healthy Kids.
What is the phone number for Nems medical record?You may opt out (or opt back in) of Care Everywhere at any time by filling out a Health Information Exchange Opt-Out Form and mailing to 2171 Junipero Serra Blvd, Daly City, CA 94014, or contacting the NEMS Health Information Services Department at 415-391-9686.
https://eznet.nems.org/
The EZ-NET Provider Portal provides real-time response from the NEMS MSO Managed Care system. It is a web-based administrative tool for provider resources.
https://nemsmso.org/
FIND A DOCTOR · ABOUT US · CAREERS · CONTACT US · PROVIDER PORTAL (EZ-NET). NEMS MSO Address 1710 Gilbreth Road Burlingame, CA 94010. MSO Main