NaviHealth, a part of Optum Home & Community, offers a comprehensive Post-Acute Care Solutions platform designed to support healthcare providers in delivering exceptional patient care. This provider portal represents a critical tool for healthcare professionals working with vulnerable older adults across the United States.
Official Links
- https://business.optum.com/en/access/home-and-community/post-acute-care.html
- https://access.navihealth.com/
What Providers Can Do
The NaviHealth Provider Portal enables healthcare professionals to:
- Manage patient care transitions
- Access comprehensive care management resources
- Utilize insight-driven care planning tools
- Review clinical and functional measures
- Coordinate post-acute care services
Key Features
Unified Care Support
- Personalized patient care planning
- Seamless support for patient journeys
- Advanced analytics for targeted interventions
Comprehensive Network
- Works with 17,000+ skilled nursing facilities
- Covers services in all 50 states
- Supports 2,400 registered healthcare professionals
Data-Driven Insights
- 260+ clinical and functional measures
- Historical patient data analysis
- Comorbidity and social determinants of health (SDOH) tracking
Access and Eligibility
Who Can Use the Portal
- Registered nurses
- Speech-language pathologists
- Occupational therapists
- Physical therapists
- Post-acute care providers
- Healthcare plan partners
Privacy and Security
While specific portal security details are not explicitly outlined in the provided sources, NaviHealth is part of Optum, a reputable healthcare technology company committed to maintaining high standards of data protection.
Performance Metrics
The platform demonstrates significant impact:
- 95% patient satisfaction with health plans
- 4.3 average Star Ratings for health plan partners
Limitations in Current Documentation
Some specific details about the provider portal’s exact login process, mobile app availability, and precise security protocols are not comprehensively detailed in the available sources.
Customer Support
Providers interested in accessing the portal are encouraged to:
- Fill out the contact form on the Optum business website
- Explore support resources
- Contact the Optum sales team for personalized assistance
Recommendations for Providers
- Visit the official Optum business website
- Request access through their contact form
- Review comprehensive care management resources
- Leverage data-driven insights for patient care
The NaviHealth Provider Portal represents a sophisticated, data-driven platform enabling healthcare providers to deliver high-quality, personalized post-acute care. By integrating advanced analytics, comprehensive networks, and patient-centric approaches, the portal supports improved health outcomes for vulnerable populations.
Disclaimer: Information based on available sources as of August 2025. Providers should confirm current details directly with NaviHealth/Optum.
FAQ
What is the new name for naviHealth?On Jan. 1, 2024, naviHealth, Inc. will change its name to Home & Community Care. This is a change only to the naviHealth name.
Is naviHealth now Optum?naviHealth is now part of Optum Home & Community Care Transitions, a…
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