MedStar Family Choice Provider Portal: Secure Access for Healthcare Providers

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The MedStar Family Choice Provider Portal is a dedicated online platform designed specifically for healthcare providers participating in Maryland Medicaid and DC Medicaid products. This digital interface offers providers a streamlined method to manage professional interactions and access critical healthcare information.

Official Links

What Providers Can Do

While the exact features are not fully detailed in the available documentation, the portal appears to be a critical tool for:

  • Provider validation
  • Professional account management
  • Accessing essential healthcare provider resources

Who Can Use the Portal

Eligibility Criteria:

  • Participating MedStar Family Choice providers
  • Healthcare professionals serving Maryland and DC Medicaid populations

Access and Login Process

Login Requirements

  • Valid email address
  • Unique password
  • Provider credentials

Important Login Notes

  • WARNING: This is NOT a claims portal
  • Only registered healthcare providers should access the system
  • New users must complete a registration process

Key Considerations

System Update

As of January 1, 2023, MedStar Family Choice implemented a new provider portal:

Privacy and Security

Security Highlights

  • Dedicated portal for authorized providers
  • Explicit privacy policy in place
  • Restricted access to prevent unauthorized entry

Customer Support

Support Channels

  1. Provider Customer Service: 800-261-3371

    • Hours: Monday through Friday, 8:30 a.m. – 5:00 p.m.
  2. Provider Relations: 800-905-1722 (Option 5)

    • Assistance with portal access and inquiries

Unprovided Information

Several details are not explicitly clarified in the available documentation:

  • Specific portal features
  • Detailed login process
  • Comprehensive user guide
  • Mobile app availability

Additional Resources

Providers seeking more information are encouraged to:

  • Review the Provider Resources page
  • Contact customer support directly
  • Verify current information through official MedStar Family Choice channels

The MedStar Family Choice Provider Portal represents a crucial digital interface for healthcare providers, offering a secure and specialized platform for professional interactions within the Maryland and DC Medicaid ecosystems.

Disclaimer: Information current as of January 19, 2023. Always verify the most recent details directly with MedStar Family Choice.

Keywords: medstar family choice provider portal, healthcare provider access, medicaid provider platform

FAQ

Is MedStar Family Choice Maryland Medicaid?MedStar Family Choice was awarded a contract as a Medicaid Managed Care Organization in September 2020.

How do I check the status of my MedStar Family Choice claim?To obtain information on the status of your claims, please call our Claims Department at 800-261-3371. Our Claims Department is available Monday through Friday, 8:30 a.m. to 5 p.m. You may also check claims status online 24/7.

What type of insurance is MedStar?The MedStar Select Plan offers comprehensive medical coverage through the MedStar Select Provider Network, which consists of not only MedStar employed providers, but also a full complement of contracted community providers. The plan offers in-network and out-of-network benefits.

What is the payer ID for MedStar Family Choice Maryland?Effective January 1, 2023, MedStar Family Choice participates with Change Healthcare. As long as you have the capability to send EDI claims to Change Healthcare through direct submission or through another clearinghouse/vendor, you may submit claims electronically using Payer ID# RP063.

https://providerportal.medstarfamilychoice.com/

This site is for MedStar Family Choice participating Providers. Please do not register on this site if you are NOT a Provider. Log in. Email. Password. Log in.

https://www.medstarfamilychoicemd.com/maryland-providers/claims-appeals-grievances/claims/check-claims-status

You may check claims status online 24/7. Register for access here. For additional information on the status of your claims, please call our Provider Customer

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