The Masters, Mates & Pilots (MM&P) Health & Benefit Plans, administered through employer-funded trusts since 1887, provide comprehensive health, pension, vacation, and training benefits to licensed deck officers, state pilots, marine engineers, and shore-side workers represented by the International Organization of Masters, Mates & Pilots (IOMM&P). Located in Linthicum Heights, Maryland, the plans offer a secure provider portal for healthcare professionals to manage claims, verify eligibility, and access benefits information, supporting efficient maritime worker care.
What Providers Can Do
The MM&P Provider Portal enables healthcare professionals to:
- Submit and inquire about claims
- Verify member eligibility status
- View and print Explanation of Benefits (EOB)
- Access provider lists and plan documents
Access and Login
- Portal URL: members.mmpplans.com – Log in with provider credentials (Tax ID, username, and password).
- Registration: New providers contact the Plan Office at (410) 850-5000 to request access.
- Mobile Access: Web-based; compatible with standard browsers like Chrome or Safari—no dedicated app required.
- Operating Hours: Available 24/7 for self-service; support during business hours (Monday–Friday, 8 a.m.–5 p.m. ET).
Key Portal Features
Claims Management
- Submit electronic claims via EDI (Payer ID: MMPHB for professional/institutional claims).
- Track claim status and history.
- Note: Due to recent EDI vendor issues, professional and institutional claims submission may be temporarily disrupted—use paper or contact support for alternatives.
Eligibility Verification
- Check real-time member coverage using policy number, member name, DOB, and ZIP code.
- Confirm active benefits under the Health & Benefit Plan.
Explanation of Benefits (EOB)
- View and download digital EOBs for processed claims.
- Access plan rules, summaries, and nomination forms for providers.
Provider Resources
- Downloadable forms: Temporary ID card memo, CIGNA Provider Nomination, Health & Benefit Plan Rules and Regulations.
- Provider List: Printable PDF available at bridgedeck.org/forms/hbproviders-print.pdf.
Privacy and Security
The MM&P Provider Portal uses industry-standard encryption and complies with HIPAA regulations to protect sensitive member and provider data. All transmissions are secure, with safeguards for protected health information.
Customer Support
- Provider Inquiries Phone: (410) 850-5000 (Monday–Friday, 8 a.m.–5 p.m. ET)
- Claims Submission Assistance: (410) 850-5000 or EDI support for MMPHB issues
- Address: MM&P Health & Benefit Plans, 700 Maritime Boulevard, Suite B, Linthicum Heights, MD 21090-1953
- Email: Use the contact form on bridgedeck.org/contact or email [email protected]
- Additional Resources: Visit bridgedeck.org/plans for plan summaries and forms.
FAQs
How do I access the Masters, Mates & Pilots provider portal?
Log in at members.mmpplans.com with your provider credentials. New users call (410) 850-5000 to register.
What is the Payer ID for MM&P Health & Benefit Plans?
MMPHB for electronic claims submission (professional and institutional).
Where is MM&P located?
Headquartered at 700 Maritime Boulevard, Suite B, Linthicum Heights, MD 21090-1953.
What benefits does the MM&P Health & Benefit Plan cover?
Comprehensive health coverage, pension, vacation, and training programs funded by employer contributions under collective bargaining agreements.
Are there issues with electronic claims submission?
Yes, due to an EDI vendor event, professional and institutional claims may not be receivable—contact support for updates or alternatives.
Best Practices for Providers
- Verify member eligibility before services to ensure coverage.
- Use the portal during peak hours for faster processing; prepare patient details in advance.
- Download the provider list PDF for in-network options.
- For urgent claims or EDI disruptions, call (410) 850-5000 immediately.
- Maintain HIPAA compliance by securing all member data accessed via the portal.
Additional Notes
MM&P Plans are trust-administered and non-profit, emphasizing maritime worker welfare. For member-specific inquiries, direct patients to the member portal at members.mmpplans.com. Recent updates include the Fall 2025 edition of “The Master, Mate & Pilot” magazine with benefit highlights.
The MM&P Provider Portal streamlines healthcare delivery for maritime professionals—access it today for seamless claims management!
Disclaimer
Information based on documentation as of October 2025. Providers should verify current features and EDI status directly with MM&P Health & Benefit Plans. For emergencies, contact local healthcare services.