The Liberty Mutual Provider Support Center is a comprehensive online platform designed to streamline communication and services for medical providers involved in workers’ compensation claims. This digital portal offers healthcare professionals a centralized resource for managing medical bills, claim information, and network-related processes.
Official Links
- Provider Support Center: https://www.libertymutualprovidersupport.com/PSC/main.faces
- Provider Networks Information: https://business.libertymutual.com/claims/provider-networks/
What Providers Can Do
The Provider Support Center offers multiple self-service features, including:
- Medical Bill Information Management
- Claim Number Lookup
- Treatment Request Submissions
- Network Information Access
- Electronic Funds Transfer (EFT) Payment Processing
- Explanation of Benefits (EOB) Viewing
Registration Process
To access the portal, providers need:
- A previous Explanation of Benefits (EOB) from Liberty Mutual Insurance
- Tax ID for verification
- Ability to add or remove Tax Identification Numbers associated with their account
Key Features
Medical Bill Management
- View medical bill status for services within two years
- Print online Explanation of Benefits
- Search medical bill addresses
- Submit reconsideration or corrected bills
Network Information
Providers can access network details for:
- Illinois (IL PPP)
- Texas (Liberty HCN)
- California (MPN)
- Connecticut (MCP)
Claim Information Services
- Verify billing addresses
- Confirm claim numbers
- Access treatment request forms
Treatment Requests
The portal provides access to:
- California Utilization Review submission forms
- Louisiana Utilization Review submission forms
- Utilization Review submissions for all other states
- Non-Utilization Review treatment request forms
- Tennessee Preauthorization requirements
Privacy and Security
Liberty Mutual emphasizes provider data protection through:
- Secure registration process
- Tax ID verification
- Limited access to authorized healthcare professionals
Support and Contact
While specific support contact details are not directly provided in the source documents, providers can typically access support through the portal’s interface or contact Liberty Mutual’s main offices at:
175 Berkeley St., Boston, MA 02116
Unprovided Information
The following details were not explicitly specified in the source documents:
- Specific mobile app availability
- Detailed customer support phone numbers
- Comprehensive step-by-step login instructions
Important Considerations
Providers should note:
- The portal is primarily focused on workers’ compensation claims
- Network availability varies by state
- Registration requires specific documentation
The Liberty Mutual Provider Support Center represents a comprehensive digital solution for healthcare providers managing workers’ compensation claims, offering streamlined processes and secure access to critical information.
Disclaimer: This information is based on publicly available sources from Liberty Mutual’s provider network and support center websites as of August 2025.
FAQ
What is the lawsuit against Liberty Mutual?The lawsuit alleges that Liberty Mutual conducted flawed aerial inspections, falsely reporting issues such as algae, mildew, or mold on homeowners’ roofs. Despite homeowners providing evidence refuting these claims, Liberty Mutual refused to reverse these decisions.
Is Liberty Mutual a medical insurance?The Liberty Mutual Health Plan provides you with health benefits options that are affordable, accessible, and aligned to your unique needs. A health savings account (HSA) is a tax-advantaged account that can be used for qualified health care expenses (e.g., medical, prescription drug, dental and vision care).
How can I contact Liberty Mutual for claims?
- 800-295-2723 (personal insurance)
- 800-426-9898.
Are Progressive and Liberty Mutual the same company?Keep in mind progressive is a company that owns liberty mutual, the general, and multiple other identities in order to control the market rates.
https://www.libertymutualprovidersupport.com/PSC/main.faces
Welcome to the Provider Support Center. Our goal is to better serve our medical provider community, serve consistent communication regarding our medical
https://business.libertymutual.com/claims/provider-networks/
We partner with medical providers who can help injured workers recover and return to work safely and as soon as medically possible.