Healthcare providers in Kentucky now have a comprehensive digital solution for managing child care services and Medicaid-related tasks through the Kentucky Integrated Child Care System (KICCS) Provider Portal. This powerful online platform streamlines administrative processes, enhances communication, and provides efficient access to critical healthcare management tools.
Official Links
- Kentucky KICCS Provider Portal: https://www.chfs.ky.gov/agencies/dcbs/dcc/Pages/kiccsportal.aspx
- Kentucky Medicaid Portal: https://home.kymmis.com/
What Providers Can Do
The KICCS Provider Portal offers multiple critical functions for healthcare and child care providers:
Key Portal Functions
- Submit billing documentation
- View important documents
- Complete Child Care Assistance Program (CCAP) processes
- Submit plans of correction for Regulated Child Care
- Process All STARS program documentation
- Manage Employee Child Care Assistance Partnership (ECCAP) submissions
Who Can Use the Portal
The portal is designed for:
- Licensed child care providers
- Certified child care providers
- Employers participating in ECCAP
- Employees in ECCAP programs
Accessing the Portal
Account Creation Requirements
- Create a KY Online Gateway citizen account
- Complete the Provider Portal User Agreement
- Submit appropriate documentation
Features and Services
All STARS Program
Providers can:
- Submit standards checklists
- Upload supporting documentation
- Submit AQR forms
- View correspondence
Child Care Assistance Program (CCAP)
- Access child care certificates
- Sign and upload initial certificates
- View enrollment approval notices
Privacy and Security
While specific security details are not extensively outlined, the portal is an official government platform managed by the Kentucky Cabinet for Health and Family Services, suggesting robust security protocols.
Customer Support
KICCS HelpDesk
- Local (Frankfort): (502) 564-0104, Option 6
- Toll-free: (866) 231-0003, Option 6
Billing Support
- Division of Child Care Billing: (844) 209-2657
- Email: CCAP Provider Payments
Billing and Payments
Important Billing Notes
- Providers must resolve delinquent claims within 90 days
- Contact Claims Section at (844) 209-2657 for payment issues
- Required forms include:
- DCC-94B Authorization for Electronic Deposit
- W-9 Request for Taxpayer Identification Number
Recommended Next Steps
- Create KY Online Gateway account
- Review KICCS Portal User Guide
- Complete Provider Portal User Agreement
- Request portal access
- Submit required documentation
Unprovided Information
Some specific technical details about the portal’s interface, mobile compatibility, and advanced features were not comprehensively detailed in the source documents.
The KICCS Provider Portal represents a significant advancement in streamlining healthcare and child care administrative processes in Kentucky, offering providers a centralized, efficient digital platform for critical tasks.
Disclaimer: Information accurate as of August 2025, based on official Kentucky government sources.
https://www.chfs.ky.gov/agencies/dcbs/dcc/Pages/kiccsportal.aspx
The Kentucky Integrated Child Care System (KICCS) Provider Portal is used
https://home.kymmis.com/
Sign in to the Kentucky MEUPS. Manage Kentucky Medicaid Billing Agents: To set up a Billing Agent account, please contact your Provider Administrator.