Kentucky Cabinet for Health and Family Services: Secure Provider Access with KICCS Provider Portal

kiccs

The Kentucky Integrated Child Care System (KICCS) Provider Portal represents a comprehensive digital platform designed to streamline administrative processes for child care providers across the Commonwealth. This secure online system offers a centralized hub for multiple critical child care service functions.

Official Links

What Providers Can Do

The KICCS Provider Portal enables child care providers to:

  • Submit billing documentation
  • View Child Care Assistance Program (CCAP) documents
  • Complete plans of correction for the Division of Regulated Child Care
  • Submit and receive All STARS program documentation
  • Manage Employee Child Care Assistance Partnership (ECCAP) documentation

Who Can Use the Portal

Eligible users include:

  • Licensed child care providers
  • Certified child care providers
  • ECCAP employers and employees
  • Registered child care providers

Accessing the Portal

To access the KICCS Provider Portal, providers must:

  1. Create a Kentucky Online Gateway citizen account
  2. Request access to the KICCS Provider Portal
  3. Submit the appropriate user agreement

Required Documentation

  • Provider Portal User Agreement
  • KY Online Gateway citizen account

Key Features and Services

All STARS Program

Providers can:

  • Submit standards checklists
  • Upload supporting documentation
  • Submit Annual Quality Rating (AQR) forms
  • View correspondence

Child Care Assistance Program (CCAP)

  • View and sign child care certificates
  • Receive enrollment approval notices
  • Access payment and billing information

Privacy and Security

The portal emphasizes secure access and documentation management, requiring official user agreements and authenticated accounts.

Customer Support

KICCS HelpDesk Contact Information:

  • Local (Frankfort): (502) 564-0104, Option 6
  • Toll-free: (866) 231-0003, Option 6

Billing and Payments

Providers can:

  • Submit billing forms
  • View remittance information
  • Process electronic deposits
  • Manage payment documentation

Additional Resources

  • KICCS Portal User Guide
  • All STARS User Guide
  • CCAP Certificates/Notices Tip Sheet

Important Considerations

Fraud Prevention

The portal includes strict guidelines to prevent intentional program violations, with potential consequences including criminal conviction and loss of services.

Market Rate Study

Providers are required to participate in biennial surveys that help determine child care subsidy rates.

Unprovided Information

While the sources provide comprehensive details, specific mobile app download instructions were not explicitly mentioned in the source documents.

The KICCS Provider Portal offers Kentucky child care providers a robust, secure platform for managing administrative tasks, documentation, and program participation efficiently.

Disclaimer: Information accurate as of the most recent source documents from the Kentucky Cabinet for Health and Family Services.

https://www.chfs.ky.gov/agencies/dcbs/dcc/Pages/kiccsportal.aspx

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Kentucky Integrated Child Care System (KICCS) Provider Portal is used

https://www.chfs.ky.gov/agencies/dcbs/dcc/Pages/provassist.aspx

The KICCS Provider Portal is used to submit billing and view documents for CCAP. Contact KICCS for help creating an account, navigation assistance or system

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