The Kepro Provider Portal offers healthcare professionals a streamlined digital platform for managing patient interactions, requests, and administrative tasks. This secure online system is designed to enhance communication and efficiency for providers working within the Kepro healthcare network.
Official Links
- Portal Login: https://atrezzo.acentra.com/
- Provider Website: https://wvltc.kepro.com/
What Is the Provider Portal?
The Kepro Provider Portal is a comprehensive digital platform that enables healthcare providers to:
- Access patient information
- Submit and manage requests
- Communicate securely
- Handle administrative tasks efficiently
Who Can Use It
The portal supports two primary user groups:
- Acentra Health Employees
- External Customers/Providers
Access and Login Process
Login Options
Providers have two primary login methods:
- Acentra Health Domain Account: For internal employees
- Customer/Provider Account: For external healthcare professionals
First-Time Users
- New users can register through the portal
- First-time multi-factor authentication users must complete registration
Important Browser Compatibility Note
As of December 1, Acentra Health discontinued support for Internet Explorer.
Recommended Browser:
- Microsoft’s latest browser version
Privacy and Security
Key Security Features
- Multi-factor authentication
- Secure login process
- Protected user data management
Privacy Policy
- Covered under Acentra Health’s Privacy Policy/Terms of Use
- Copyright protection: © 2018-2025 Acentra Health
Technical Details
- Current Portal Version: 6.77.28.0
- Support Contact: Available through portal contact options
Potential Challenges
Users might encounter:
- Login difficulties
- Multi-factor authentication setup
- Browser compatibility issues
Unresolved Information
Some details were not explicitly provided in the available sources:
- Specific feature list
- Detailed app download instructions
- Comprehensive billing process
- Exact customer support contact methods
Recommendations for Providers
- Ensure browser compatibility
- Complete multi-factor authentication registration
- Keep login credentials secure
- Contact support for any access issues
Help and Support
If experiencing login problems:
- Use the “Having trouble logging in?” link
- Check the help section within Atrezzo portal
- Verify browser compatibility
The Kepro Provider Portal represents a modern, secure digital solution for healthcare professionals, streamlining communication and administrative processes with robust security measures.
Disclaimer: This article is based on limited available information. Providers are encouraged to verify specific details directly with Kepro support.
FAQ
How do I register for KePRO?From the login screen at https://portal.kepro.com/ click the link to register for a Kepro Account. Enter your facility NPI and the Registration Code that we sent via email, then click Next. Create Username, and enter all required fields under Contact Information, then click Next.
What is the phone number for KePRO provider?For any questions on this process, please contact KePRO Provider Relations at 1-866-521-0027, Option 1.
What is Atrezzo?
-
Acentra Healthhttps://acentra.comUnderstanding Atrezzo: What is it? – Acentra HealthAtrezzo enables care team collaboration and coordination across these core foundational services: * Eligibility & Assessments: Incorporate customizable rules-
What provider portal does Aetna use?The Availity provider portal is your one-stop shop for doing business with us.
https://atrezzo.acentra.com/
Customer/Provider. Use this login button if you are a customer or provider user. If you don’t already have a Acentra Health account, you can register here
https://wvltc.kepro.com/
A long-term care alternative providing services designed to support and assist individuals who have Intellectual and/or Developmental Disabilities.