InnovAge, the largest provider of PACE (Program of All-inclusive Care), offers a specialized web-based portal called EpicCare Link designed to enhance communication and information sharing between external clinical providers and InnovAge’s care teams.
Official Links
What Is the EpicCare Link Portal?
The EpicCare Link is a secure, web-based portal that provides outside clinical providers with:
- Real-time, read-only access to participant health records
- Ability to connect with InnovAge’s interdisciplinary care team
- Comprehensive medical information sharing
What Providers Can Access
Through the portal, providers can view:
- Progress notes
- Lab results
- Discharge instructions
- Consultation notes
Access and Eligibility
Account Creation Requirements
- Must use an organizational email address
- Personal email services (Gmail, Yahoo, etc.) are not permitted
- Individual account per organization member
Current Availability
As of fall 2022, the portal is active for:
- Richmond PACE Center
- Peninsula PACE Center in Virginia
Security and Privacy
InnovAge emphasizes robust security measures:
- Secure, real-time information exchange
- Read-only access to protect participant privacy
- Controlled account creation process
Technical Implementation
InnovAge is implementing Epic Electronic Medical Record (EMR) system across the organization in phases, gradually expanding portal access to more locations.
How to Get Started
Account Creation
- Click “Create Account” on the EpicCare Link portal
- Use an approved organizational email
- Follow InnovAge’s account verification process
Support
For assistance, providers can contact the InnovAge Epic team directly.
Unprovided Information
Some details not explicitly covered in the source documents include:
- Specific technical requirements for access
- Exact timeline for complete Epic EMR rollout
- Detailed step-by-step account creation process
Contact Information
InnovAge Provider Support
- Phone: 866-535-9350
- TTY: 711
- Hours: Monday-Friday, 8 a.m. – 5 p.m. MT
The InnovAge Provider Portal (EpicCare Link) represents a significant advancement in coordinated healthcare communication, enabling seamless information sharing while maintaining stringent privacy standards.
Disclaimer
Information accurate as of page update: 10/20/22. Providers should confirm current details directly with InnovAge.
Keywords
- InnovAge Provider Portal
- EpicCare Link
- Healthcare Information Sharing
- PACE Program Provider Access
FAQ
What type of company is InnovAge?InnovAge is a market leader in managing the care of high-cost, frail, and predominantly dual-eligible seniors through the Program of All-inclusive Care for the Elderly (PACE).
Is InnovAge Medicaid?Most PACE participants are eligible for both Medicare and Medicaid and enjoy PACE benefits, services, and support at little or no cost. Every medical need is included with no premiums, co-pays, or deductibles. InnovAge PACE has 20 centers throughout the United States.
What states is InnovAge in?InnovAge Near You
With locations in California, Colorado, Florida, New Mexico, Pennsylvania, and Virginia, our senior care experts are ready to care for you or your loved one.
What is the mission statement of InnovAge?The mission of InnovAge is to allow seniors to live life on their terms – by aging in place, in their own homes and communities, for as long and as safely as possible. Our passion and mission is to help frail seniors age in their own homes with dignity. InnovAge has done this through PACE for more than 20 years.
https://www.innovage.com/about-innovage/for-providers/epiccare-link
EpicCare Link is InnovAge’s web-based portal where outside clinical providers can have secure, real-time read-only access to the health records of InnovAge
https://www.innovage.com/development-general-content
An InnovAge Network Provider Manual is available for contracted providers in each state in which we operate. Claims In addition to coordinating and providing