The Optum Care Network – Inland Faculty Medical Group (OCN-IFMG) has transitioned to a new Provider Portal managed by MedPOINT Management (MPM), offering healthcare providers a comprehensive digital platform for streamlined administrative and operational tasks.
Official Links
- Web Portal: https://portal.medpointmanagement.com/sign-in
- Registration: https://www.medpointmanagement.com
What Providers Can Do
The MedPOINT Management web portal offers multiple critical functionalities for healthcare providers:
Eligibility Tools
- Access member eligibility information
- Generate reports of new and terminated member lists
- Identify patient care gaps during eligibility searches
Claims Management
- Check claims adjudication status
- Understand claim adjustments
- Upload and attach documents to submitted claims
Authorization Processes
- Submit and track authorization requests
- Upload supporting documents and consult notes
- Provide real-time access for PCPs and referring providers
Communication Features
- Submit direct inquiries to MPM staff
- Receive real-time alerts and updates
- Connect instantly regarding claims or authorizations
Who Can Use the Portal
The portal is designed for:
- Primary care physicians
- Specialty care providers
- Referral coordinators
- Billing departments
- Front and back office staff associated with Optum Care Network – Inland Faculty Medical Group
Access and Registration
Registration Process
- Visit https://www.medpointmanagement.com
- Complete portal registration
- Access https://portal.medpointmanagement.com/sign-in
Important Note: Faxed referrals will no longer be accepted after January 1, 2025.
Training Opportunities
MedPOINT Management offers comprehensive web portal training sessions to ensure smooth transition and user proficiency. Multiple webinar dates are available in December 2024 and January 2025.
Training Session Highlights
- Multiple date and time options
- Covers all key portal features
- Open to providers and staff
- Free registration
- Online webinar format
Privacy and Security
While specific security details are not explicitly outlined in the provided documents, the portal is managed by a professional healthcare management organization committed to maintaining confidential provider and patient information.
Customer Support
Contact Information:
- Phone: (866) 294-9300
- Hours: Monday through Friday, 9:00 am to 5:00 pm
- Provider Network Operations Department
Billing and Claims
Claims Submission
- Electronic submission preferred via Office Ally
- Payor Identifier: MPM70
- Contact Office Ally: (866) 575-4120 for electronic setup
Hard Copy Submissions
Mailing Address:
c/o OCN-IFMGP.O. Box 7020-24Tarzana, CA 91357Transition Details
- Effective Date: January 1, 2025
- New Administrator: MedPOINT Management (MPM)
- Previous Administrator: MV Medical Management
Note: Authorizations approved before January 1, 2025, will be honored for up to three months and do not require re-submission.
Unprovided Information
The documents do not specify:
- Detailed app download instructions
- Comprehensive privacy policy
- Specific security protocols
The new MedPOINT Management Provider Portal represents a significant digital transformation for Optum Care Network – Inland Faculty Medical Group, offering providers a robust, efficient platform for managing healthcare administrative tasks.
FAQ
What is IFMG?Inland Faculty Medical Group, Inc. (IFMG) is the second-largest Independent Practice Association (IPA) arranging for healthcare services for more than 140,000 managed lives in San Bernardino and Riverside Counties.
What is Optum in California?We’re a leading medical group in Southern California for members in Los Angeles, Orange, San Diego, Riverside and San Bernardino counties.
What services are offered by Optum Mission Hills?More specifically, Optum – Mission Hills Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.
How to check Optum appointments?Log in to your Optum MyChart account, then select “Appointments & Visits” and find your upcoming appointment.
https://www.ifmgipa.com/
Inland Faculty Medical Group (IFMG) is part of the Optum family. Just like IFMG, Optum strives to make health care simpler and help you find the care you
https://site.medpointmanagement.com/uploads/oifmg_document_003d249f41.pdf
Effective 1/1/2025, all referrals are to be submitted to MPM via their web portal at https://portal.medpointmanagement.com/sign-in. Please note,