The Imperial Health Holdings Provider Portal is a comprehensive digital platform designed to streamline healthcare provider interactions, offering secure and efficient access to critical administrative and patient-related functions. This portal represents a significant advancement in healthcare technology, enabling providers to manage multiple aspects of patient care and administrative tasks with ease.
Official Links
- Provider Portal Login: https://portal.imperialhealthholdings.com/EZ-NET60/Login.aspx
- Imperial Health Plan Website: https://www.imperialhealthplan.com
What Providers Can Do
The EZ-NET™ Portal offers healthcare providers a robust set of capabilities:
- Check patient eligibility
- Review claim status
- Access explanation of payments
- Submit documents securely
- Check authorization status quickly
Compatibility and Access
Browser Support
The portal supports:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
Note: Providers should consult their IT department before upgrading from Internet Explorer
Key Features
Utilization Management (UM)
- Complies with national coverage decisions
- Follows CMS guidelines and health plan protocols
- Uses Milliman Care Guidelines (MCG) for service decisions
Authorization Services
Effective 9/1/24, behavioral health authorization requests can be submitted:
- Electronically: https://webpass.ndbh.com/
- Fax: 816-237-2382
Privacy and Security
Confidentiality Commitment
- All aspects of the Utilization Management (UM) program are confidential
- Protected under CMS Regulations, State and Federal Laws
- Adheres to HIPAA and health plan privacy policies
- All personnel must sign a Confidentiality Agreement
Support and Contact Information
Utilization Management (UM) Support
- Medical Director: David Liu, MD
- Contact: (626)-545-1254
- Hours: 8:00 AM – 5:00 PM, Monday through Friday
- After-hours: On-call staff available
Additional Contact Methods
- UM Department Fax: (626) 283-5021
- Email: [email protected]
- TDD/TTY: 711 Telecommunications Relay Service
Benefit Inquiries
Phone Support
- Medicare: 1-800-838-8271
- Marketplace: 1-800-595-0619
Fraud and Compliance
Reporting
- Email: [email protected]
- Telephone: (626) 838-5100
- Toll-Free: (800) 497-5509
Unprovided Information
Some details were not explicitly available in the source documents, such as:
- Specific mobile app availability
- Detailed login procedure
- Comprehensive billing features
The Imperial Health Holdings Provider Portal offers a secure, comprehensive platform for healthcare providers to manage patient information, claims, and authorizations efficiently. With robust security measures and multiple support channels, providers can focus on delivering quality patient care.
Disclaimer: Information is current as of August 2025 and subject to potential updates by Imperial Health Holdings.
FAQ
What is the payer ID for Imperial Health Holdings?Electronic requests must use Office Ally with Payer ID’s: IHHMG (IPA), IHP01 (CA Health Plan), IICTX (Texas).
Who owns Imperial health?
-
Imperial Health Holdingshttps://imperialhealthholdings.comImperial Health Holdings Medical GroupJul 20, 2023 — Imperial Health Holdings Medical Group was founded in 2013, by Dr. Paveljit Bindra, CEO, who is an Internal Medicine, Cardiovascular Disease and Ele…
Is the Imperial health Plan a Medicare Advantage plan?Imperial Health Plan offers full-service Medicare Advantage coverage, and a Medicare Advantage Prescription Drug Plan. Imperial Health Plan provides personalized, comprehensive health care focusing on wellness and prevention.
What is the phone number for Imperial Health Holdings Medical Group?Hours of Operation: After Business Hours: Eligibility and Enrollment Inquiries: Anyone can report Fraud Waste and Abuse to IHHMG via email at [email protected] and via telephone to (626) 838-5100 or Toll-Free: (800) 497-5509.
https://portal.imperialhealthholdings.com/EZ-NET60/Login.aspx
Welcome to the Auth Submission and Claim Inquiry portal for: Check eligibility, claim status, explanation of payment, submit documents securely.
https://providerportal.imperialhealthplan.com/
IHP Broker Application. Imperial Provider Portal Login. Email address. Password. Login. Forgot your password? Sign Up.