The Indiana Health Coverage Programs (IHCP) Provider Healthcare Portal represents a critical digital interface for healthcare providers serving Medicaid members. This secure online platform enables medical professionals to efficiently manage critical administrative tasks, verify patient information, and streamline their interactions with Indiana’s Medicaid system.
Official Resources
- IHCP Provider Healthcare Portal
- Contact: Electronic Solutions Technical Assistance (800-457-4584)
What Providers Can Do in the Portal
The IHCP Portal offers comprehensive functionality for enrolled healthcare providers:
Key Transactions
- Verify member eligibility and coverage details
- Submit fee-for-service (FFS) and nonpharmacy claims
- View claim status and history
- Access Remittance Advice (RA) and payment information
- Update provider enrollment information
- Submit secure correspondence
- Submit Presumptive Eligibility applications
- Submit Notifications of Pregnancy
Account Access and Registration
Provider Account Requirements
- Unique account required for each IHCP-enrolled service location
- One representative per service location
- Delegates can be assigned with varying access levels
Security Features
- HIPAA compliant
- Encrypted connections
- Secured socket layer (SSL) protection
- Mandatory 60-day password resets
Technical Support and Training
Assistance Options
- Electronic Solutions technical line: 800-457-4584 (Option 3, then Option 2)
- Online help functions within the portal
- Web-based training modules
- Provider Healthcare Portal reference guides
Important Considerations
Account Management
- Representatives cannot be trading partners or contractors
- Delegates must be authorized and assigned specific permissions
- Account access should be promptly updated during staff changes
Learning Resources
Providers can enhance their portal knowledge through:
- IHCP Portal FAQs
- Web-based training sessions
- Provider reference modules
- IHCP Banner Pages and Bulletins
Privacy and Compliance
The IHCP Portal maintains strict security protocols:
- Unique user IDs required
- Password sharing prohibited
- Regular security updates
- Compliance with HIPAA regulations
Getting Started
- Enroll as an IHCP provider
- Designate a representative
- Register the Provider account
- Assign necessary delegates
- Complete initial training
Limitations and Notices
Portal Maintenance
- Managed by Gainwell Technologies
- Periodic system updates may occur
- Additional contractor portals exist for specific functions
Contact Information
Technical Support
- Electronic Solutions: 800-457-4584
- Provider Relations Consultants available by region
The IHCP Provider Healthcare Portal offers Indiana Medicaid providers a secure, efficient platform for managing patient interactions, claims, and administrative tasks. By understanding its features and maintaining proper account management, healthcare professionals can optimize their engagement with the Indiana Medicaid system.
Disclaimer: Information current as of August 2025, based on IHCP documentation.
FAQ
What does IHCP stand for in Indiana?The programs and services offered are incorporated under the umbrella of the Indiana Health Coverage Programs (IHCP).
What does IHCP mean?(b) “Indian Health Care Provider (IHCP)” means a health care program operated by the Indian Health Service (IHS) or by an Indian Tribe, Tribal Organization, or Urban Indian Organization (otherwise known as an I/T/U) as those terms are defined in section 4 of the Indian Health Care Improvement Act (25 U.S.C.
How can I check my Indiana Medicaid status?You can check the status of your application online or by calling 1-800-403-0864. You will need to have your case number to check the status of your application.
Does Medicaid pay for provider services?Under managed care, the state pays a fee to a managed care plan for each person enrolled in the plan. In turn, the plan pays providers for all of the Medicaid services a beneficiary may require that are included in the plan’s contract with the state.
https://portal.indianamedicaid.com/
Through the Indiana Health Coverage Programs (IHCP) secure and easy-to-use internet portal, healthcare providers can: Submit claims; Check on the status of
https://www.in.gov/medicaid/providers/business-transactions/ihcp-provider-healthcare-portal/
The IHCP Portal is an interactive, secure and easy-to-use tool for providers and other partners to exchange information with the IHCP through the internet.