Harvard Pilgrim Health Care: Secure Provider Portal Access for Healthcare Professionals

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The Harvard Pilgrim Health Care Provider Portal represents a critical digital platform designed to streamline communication and administrative processes for healthcare providers. As part of the Point32Health network, this portal offers a comprehensive digital solution for medical professionals seeking efficient management of patient-related services.

Official Links

What is the Provider Portal?

The Provider Portal is a dedicated online platform that enables healthcare professionals to access essential administrative and patient-related services quickly and securely. While specific details are limited from the available sources, the portal appears to be designed to support various provider operations.

Who Can Use It

Healthcare providers affiliated with Harvard Pilgrim Health Care can utilize this portal. This likely includes:

  • Medical practices
  • Individual healthcare professionals
  • Authorized medical staff members

Access and Login

Login Process

  1. Navigate to the provider portal website
  2. Enter your username
  3. Enter your password

Authentication Requirements

  • Cookies must be enabled
  • JavaScript must be activated in your web browser

Customer Support

Providers can contact the support team through multiple channels:

  • Phone: (800) 708-4414 (Option 1)
  • Email: [email protected]

Support Hours

  • Monday – Wednesday, Friday: 8 AM – 5 PM
  • Thursday: 8:30 AM – 5 PM

Additional Support Contacts

Medicare Advantage Plan Support

  • Phone: (888) 609-0692
  • Seasonal Hours:
    • October 1 – March 31: 8 AM – 8 PM (7 days a week)
    • April 1 – September 30: 8 AM – 8 PM (Monday – Friday)

Registration Information

For new users, the portal offers:

  • Registration Instructions
  • Enrollment Form
  • User Guides

Language Support

The portal provides multilingual support, including:

  • English
  • Spanish
  • Portuguese
  • French Creole
  • Traditional Chinese
  • Vietnamese
  • Russian
  • And several other languages

Language Assistance

Free language assistance services are available by calling (888) 333-4742 (TTY: 711)

Privacy and Security

While specific security details are not explicitly outlined, the portal emphasizes:

  • Secure access
  • User authentication
  • Potential compliance with healthcare data protection standards

Unprovided Information

The following details could not be confirmed from the available sources:

  • Exact portal features
  • Specific functionalities
  • Detailed security protocols
  • Comprehensive user capabilities

The Harvard Pilgrim Health Care Provider Portal offers a digital platform for healthcare professionals to manage their administrative tasks efficiently. Providers are encouraged to contact support for specific inquiries or assistance with portal access.

Disclaimer

Information is current as of August 2025 and subject to change. Always verify the most recent details directly with Harvard Pilgrim Health Care.

Contact Information

  • Provider eBusiness Services Team: (800) 708-4414 (Option 1)
  • Email: [email protected]

© 2025 Harvard Pilgrim Health Care, A Point32Health Company

FAQ

Does Harvard Pilgrim have a provider portal?Welcome to Harvard Pilgrim’s Provider Portal!

Is Harvard Pilgrim under UnitedHealthcare?

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What is Harvard Pilgrim called now?January 1, 2024 – Transition from Tufts Health Plan to Harvard Pilgrim Health Care (HPHC) As we previously communicated in a letter from Vice President Robin Switzer, Tufts Health Plan and Harvard Pilgrim Health Care are now combined into a single health and well-being organization: Point 32 Health.

Is Harvard Pilgrim Medicare or Medicaid?That’s how Harvard Pilgrim can help you. Our Medicare Supplement Plan options help fill in the gaps, and you decide the level of coverage you want. We offer five different Medicare Supplement Plan choices: Plan A, Plan F, Plan G, Plan M, and Plan N, with varying levels of premiums and coverage.

https://www.harvardpilgrim.org/

The Harvard Pilgrim website will be temporarily unavailable from 8 p.m. EST on Friday, August 15, through 8 a.m. on Monday, August 18.

https://hphcproviders.healthtrioconnect.com/app/sso/outbound/OncologyAnalytics/redirect.page?xsesschk=77d9b1530c3442c9ac08f85cec36f82f_854_182

New to HPHConnect? Its easy to get started. Registration Instructions · Enrollment Form · User Guides. Need help with your account? Contact Provider eBusiness

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