Healthcare providers are constantly seeking efficient ways to manage patient information and streamline administrative processes. The Gravie Provider Portal offers a comprehensive solution designed to simplify provider interactions, offering quick access to critical patient data and claim management tools.
Official Links
What is the Gravie Provider Portal?
The Gravie Provider Portal is a self-service online platform that enables healthcare providers to:
- Verify patient eligibility
- Review patient benefits
- Track claim statuses
- Manage provider credentials
Who Can Use the Portal
Healthcare providers can access the portal after meeting specific criteria:
- Must have at least one paid claim on file
- Providers working with Gravie’s network partners (Aetna and Cigna)
Accessing the Portal
Portal Registration Requirements
- At least one paid claim must be processed
- Providers must use the correct network identification
- Contact Gravie Care at (877) 684-3984 if initial claim is pending
Login Process
- Visit the Gravie Provider Portal
- Enter provider credentials
- Use email for password reset if needed
Key Features
Patient Eligibility
- Instantly verify patient coverage
- Review comprehensive benefits summary
- Search using member ID card information
Claims Management
- Check claim status
- Track payment history
- View processing timelines
Provider Information Updates
- Update credentials
- Modify contact information
- Manage tax ID and license details
Processing Times and Important Notes
Claims Processing
- Approximately 30 business days for claim processing
- Variation possible depending on claim complexity
Payer ID Information
- Aetna: Payer ID GRV01
- Cigna: Payer ID 62308
Privacy and Security
While specific security details are not extensively outlined, Gravie emphasizes:
- Secure online platform
- Controlled access
- Protection of sensitive patient information
Customer Support
Provider Support
- Phone: (877) 684-3984
- Availability for eligibility verification
- Assistance with portal access
Additional Contact Channels
- Gravie Care: (800) 501-2920
- Sales Support: (844) 540-8701
Pharmacy Benefits
Gravie utilizes CVS Caremark as their Pharmacy Benefits Manager (PBM), offering additional resources for medication-related inquiries.
Troubleshooting
Common resolution steps for portal access:
- Verify member ID information
- Confirm network affiliation
- Contact Gravie Care for unresolved issues
Unprovided Information
Some details not explicitly covered in source documents:
- Specific security protocols
- Detailed app download instructions
- Comprehensive billing portal features
The Gravie Provider Portal represents a streamlined solution for healthcare providers, offering efficient patient data management and claims processing capabilities.
Disclaimer
Information current as of August 2025, based on available Gravie documentation.
Keywords: gravie provider portal, healthcare provider access, patient eligibility verification
FAQ
Is Gravie the same as aetna?Gravie is a licensed, third-party administrator (TPA) that administers health plans for employers. We partner with Cigna and Aetna Signature Administrators (ASA) to provide our members access to an extensive network of providers, while managing all claims and benefit details in-house.
Is Gravie a legitimate company?Gravie is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Is Gravie dental insurance?We’re happy to hear that! Your dental health matters, and finding the right plan matters too. Gravie offers ancillary benefits, including dental insurance!
What kind of company is Gravie?Gravie is a health insurance marketplace headquartered in Minneapolis, Minnesota. Gravie provides individually-tailored recommendations to individuals who are in the process of purchasing health insurance.
https://www.gravie.com/providers/
The Gravie Provider Portal is an online, self-service database available to providers to verify important information about a patient or claim, including:.
https://www.gravie.com/providers-2/
Register for our provider portal. In order to register as a new provider in the portal, you must have at least one paid claim already on file. If you have not