The Florida Complete Care (FC2) Provider Portal represents a critical digital platform designed to streamline healthcare provider interactions, offering comprehensive support for medical professionals serving Medicare patients across Florida.
Official Links
- Website: https://fc2healthplan.com/
- Provider Portal Section: https://fc2healthplan.com/for-providers/
What is the Provider Portal?
The FC2 Provider Portal is a dedicated online platform enabling healthcare providers to efficiently manage patient-related services and administrative tasks. While specific portal details are limited in the available documentation, the platform aims to support providers in delivering advanced care for patients with complex healthcare needs.
Who Can Use the Portal
Healthcare providers serving patients in the following Florida counties are eligible:
- Alachua
- Brevard
- Broward
- Duval
- Escambia
- Hillsborough
- Indian River
- Lee
- Marion
- Martin
- Miami-Dade
- Orange
- Osceola
- Palm Beach
- Pasco
- Pinellas
- Polk
- Santa Rosa
- Sarasota
- Seminole
- St. Lucie
- Volusia
Accessing Support
Contact Information
- Toll-Free Number: 1-833-FC2-PLAN (1-833-322-7526)
- TTY: 711
Operating Hours
- October 1st – March 31st: 8 a.m. to 8 p.m., seven days a week
- April 1st – September 30th: Monday to Friday, 8 a.m. to 8 p.m. (excluding holidays)
Portal Features
While specific portal functionalities are not comprehensively detailed, the platform appears designed to:
- Support providers in managing patient care
- Facilitate administrative processes
- Enhance communication between healthcare professionals and Florida Complete Care
Provider Network Benefits
Florida Complete Care emphasizes that their platform can:
- Strengthen private medical practices
- Provide advanced support for patients with complex care needs
Plan Specifications
Florida Complete Care offers:
- HMO-I-SNP plans
- HMO Point of Service (POS) Special Needs Plans
- Highly Integrated Medicare Advantage HMO plans
2025 Plan Updates
In 2025, FC2 will introduce enhanced flexibility for two plans (002 IE-SNP and 004 D-SNP), allowing members to receive care from in-network or out-of-network specialists without requiring referrals or authorizations.
Privacy and Compliance
The organization maintains:
- A commitment to non-discrimination
- Comprehensive privacy policies
- Compliance with Medicare contract requirements
Unprovided Information
Details not available in the current documentation include:
- Exact login procedures
- Specific portal features
- Detailed user guides
- App download instructions
The Florida Complete Care Provider Portal represents a valuable digital resource for healthcare professionals, offering streamlined administrative support and patient management capabilities across multiple Florida counties.
Disclaimer
- Portal access and features are subject to CMS contract renewal
- Medicare evaluates plans annually using a 5-star rating system
Headquarters:
Florida Complete Care
4601 NW 77th Avenue
Miami, FL 33166
Recommended Next Steps
- Contact FC2 Member Services for precise portal access details
- Review current provider documentation
- Verify eligibility for network participation
FAQ
Is Florida Complete Care a Medicare plan?The UHC Complete Care Chronic Special Needs Plan combines the hospital and doctor coverage of Medicare Parts A and B with Part D prescription drug coverage, plus additional benefits and services designed to meet the unique needs of identified Medicare consumer populations.
How to verify Medicaid coverage online in Florida?
- Providers are asked to verify member eligibility by using the Sunshine Health secure provider portal. …
- Providers may call Provider Services at 1-844-477-8313. …
- You may also verify benefits through the Florida Medicaid Secure Web Portal (FLMMIS)
- Availity Essentials: Log into your account.
Is Florida health care plan the same as Florida Blue?
-
Florida Health Care Planshttps://www.fhcp.comAbout Us – Florida Health Care PlansOn January 1, 2009, FHCP was acquired and became an affiliate of Florida Blue.
-
fuller.insurehttps://fuller.insureInvest in you. Join HealthyBlue Rewards today.The HealthyBlue Rewards Program is not available to Florida Health Care Plan (FHCP) members at this time. Florida Blue ( Blue Cross and Blue Shield of Florida I…
How does Florida Medicaid pay providers?Under the FFS model, the state pays providers directly for each covered service received by a Medicaid beneficiary. Under managed care, the state pays a fee to a managed care plan for each person enrolled in the plan.
https://fc2healthplan.com/for-providers/
Call Member Services toll-free at 1-833-FC2-PLAN (1-833-322-7526) TTY 711 and follow the instructions to be connected to a representative.
https://fc2healthplan.com/
Home · For Providers · Join Our Network · New Provider Orientation · Prescription Drug Coverage · Provider Documents · Provider Portal.