HealthMed Services: Secure Provider Portal Access for Healthcare Professionals

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The EZ-NET™ Provider Portal represents a critical digital platform designed to streamline healthcare provider interactions, information management, and administrative processes. This comprehensive online system offers healthcare professionals a centralized, secure environment for managing critical operational tasks efficiently.

Official Portal Links

What Providers Can Do

The EZ-NET Provider Portal enables healthcare professionals to:

  • Submit and verify authorizations
  • Check claims status
  • Access explanation of benefits (EOB)
  • Review quality and risk adjustment materials
  • Download provider manuals
  • Access auto-approval guideline forms

Compatibility and Access

Browser Compatibility

The portal supports:

  • Google Chrome
  • Microsoft Edge
  • Firefox
  • Safari

Access Requirements

Providers must:

  • Complete an EZ-NET Access Request Form
  • Adhere to user responsibility guidelines
  • Maintain strict confidentiality of login credentials

Privacy and Security Commitment

User Responsibilities

  • Access only authorized information
  • Protect login credentials
  • Never share user IDs or passwords
  • Comply with HIPAA Privacy and Security regulations

Security Principles

  • Independent decision-making
  • No incentives for service denials
  • Monitored system access
  • Immediate reporting of potential security breaches

Key Features

  1. Authorization Management
  2. Claims Processing
  3. Eligibility Verification
  4. Diagnosis and Procedure References
  5. Member Information Access

Support Channels

HealthMed Services Support Contacts

Utilization Management

  • Phone: 562-789-5401 ext. 81824
  • Email: [email protected]
  • Hours: Monday-Friday, 8:30a – 5:00p PST

Claims Support

  • Phone: 562-789-5401 ext. 81700
  • Email: [email protected]
  • Hours: Monday-Friday, 7:00a – 5:00p PST

Provider Support (EZ-Net Issues)

  • Phone: 562-789-5401 ext. 81262
  • Email: [email protected]
  • Hours: Monday-Friday, 7:00a – 3:30p PST

Important Notes

ICD Code Entry

  • ICD-10 Codes: Enter WITHOUT decimal
  • ICD-9 Codes: Enter WITH decimal

Technical Details

  • Current Portal Version: EZ-NET v6.9.0
  • Managed by: HealthMed Services (HMS)
  • Parent Organization: PIH Health Physicians (PHP)

Disclaimer

Users acknowledge responsibility for:

  • Maintaining information integrity
  • Protecting health information
  • Complying with business associate agreements

Unprovided Information

The following details were not explicitly available in the source documents:

  • Mobile app availability
  • Specific billing or payment portal features
  • Comprehensive training resources

The EZ-NET Provider Portal offers healthcare professionals a robust, secure platform for streamlined administrative and clinical information management. By prioritizing user experience, security, and comprehensive functionality, HealthMed Services continues to support efficient healthcare delivery.

FAQ

What is EZ Net?EZ‑NET is a secured, web-based provider portal which delivers a fast, accurate, and controlled method that enables selected provider offices and organizations …

How do I register my Zelis provider portal?Go to www.zelispayments.com and click on “Get Started” 2. Click on “Provider Login” 3. Enter your Login credentials (if your new to Zelis, select “Sign up now!”) Follow the appropriate instructions given on the portal to start the enrollment process.

https://eznet.hcpipa.com/

Provider Portal v6.9.0. Search. Provider; Diagnosis; Procedures; CPT Modifier; Member; Eligibility; Batch Auth Search. References. Procedures. Quick Links.

https://eznetportal.pihhealth.org/EZ-NET60/login.aspx

Provider offices may utilize this portal for viewing & downloading Explanation of Benefits (EOB), submitting & verifying authorizations, claims status inquiries

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