eMedNY Provider Portal: Secure Access for Healthcare Practitioners

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The eMedNY Provider Portal is a comprehensive online platform designed specifically for healthcare practitioners to manage their Medicaid provider information, submit transactions, and access critical healthcare administrative tools. This secure digital system streamlines provider maintenance and communication with the New York State Department of Health.

Official Links

Who Can Use the Portal

Currently, the Provider Enrollment Maintenance Portal is EXCLUSIVELY available for PRACTITIONERS. Key points:

  • Individual healthcare practitioners
  • NOT yet available for businesses, groups, or institutions
  • Practitioners can submit and manage various administrative transactions

Key Features and Services

Practitioners can perform multiple critical functions:

  • View individual provider file data
  • Submit address changes
  • Update Drug Enforcement Administration (DEA) information
  • Affiliate with groups
  • Add specialties
  • Update Electronic Funds Transfer (EFT) information
  • Check transaction status

Account Registration Process

Step 1: Create eMedNY ID

  • Sign up requires a valid email address
  • Create a unique password meeting specific security requirements:
    • Must contain lowercase letter
    • Must contain uppercase letter
    • Must include special character
    • Must include number
    • Minimum 16 characters long

Step 2: Multi-Factor Authentication (MFA)

Practitioners must set up at least one security option:

  • OKTA Verify (mobile app push notification)
  • Security Key
  • Biometric Authenticator
  • Google Authenticator

Step 3: Provider Linking

Before submitting transactions, practitioners must:

  • Link providers using MMIS ID or NPI
  • Verify provider information
  • Complete PIN verification process

Privacy and Security

The portal emphasizes robust security measures:

  • Multi-factor authentication
  • Secure login process
  • Confidentiality regulation compliance
  • Encrypted communication

Customer Support

Support Contact:

  • Phone: 1-800-343-9000
  • Provides assistance for portal-related issues
  • Helps with account management and transactions

Limitations and Considerations

Important Notes:

  • Currently restricted to individual practitioners
  • Business and institutional access coming in future updates
  • Requires careful adherence to registration requirements

Technical Requirements

While specific technical requirements aren’t detailed, practitioners should:

  • Have a valid email address
  • Possess basic computer literacy
  • Ensure secure internet connection
  • Use compatible web browsers

Helpful Resources

Additional Support Tools:

  • Provider Enrollment Maintenance Portal FAQs
  • PE PORTAL COS/FORM Lookup Tool
  • Training webinars
  • User guides available online

The eMedNY Provider Portal represents a significant digital transformation in healthcare provider administrative management, offering practitioners a secure, efficient platform for maintaining their Medicaid provider information.

Disclaimer

Information accurate as of August 2025. Always verify current requirements and procedures directly with eMedNY support.

FAQ

How to enroll in NYS Medicaid provider?Enrollment questions may be directed to the Medicaid Enrollment Unit by telephone at 800-343-9000 or by email [email protected].

How do I check my NYS Medicaid status?Call the HRA Medicaid Helpline at 888-692-6116. Log in or create your ACCESS HRA account at nyc.gov/accesshra, then click the “Benefits” tab at the top of the screen and click “View Details” on your Medicaid case. See below for detailed instructions.

What is ePACES NY Medicaid?What is ePACES? A: ePACES is the acronym for the Electronic Provider Assisted Claim Entry System, a web-based application which will allow Providers to create/submit claims and other transactions in HIPAA format. eMedNY developed this application on behalf of the NYS Department of Health.

https://www.emedny.org/portal/

Practitioners are encouraged to use the Provider Enrollment Maintenance Portal to submit enrollment maintenance transactions and view the status of submissions.

https://portal.emedny.org/

Create an account to enroll in services and applications provided by eMedNY. Continue your Registration. If you did not complete your Registration you can

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