Driscoll Health Plan Provider Portal: Secure Access for Healthcare Professionals

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Driscoll Health Plan offers a comprehensive Provider Portal designed to streamline healthcare administrative processes and enhance communication between healthcare providers and the health plan. This digital platform provides essential tools and resources for medical professionals serving patients in Texas.

Official Links

What is the Provider Portal?

The Driscoll Health Plan Provider Portal is a secure online platform that enables healthcare providers to:

  • Access member information
  • Submit claims
  • Process prior authorizations
  • Manage provider-related administrative tasks

Who Can Use It

The portal is specifically designed for:

  • Healthcare providers
  • Medical staff
  • Administrative personnel associated with Driscoll Health Plan’s network

Access Requirements

Supported Web Browsers

Providers must use one of the following browsers:

Windows

  • Google Chrome (version 118 or above)
  • Microsoft Edge (version 118 or above)
  • Mozilla Firefox (version 115 or above)

Mac OS X

  • Apple Safari (version 17 or above)
  • Mozilla Firefox (version 115 or above)
  • Google Chrome (version 118 or above)

Other Platforms

  • Chrome OS
  • Linux OS
  • Android tablets
  • iOS tablets

Note: Tablets, Chrome OS, and Linux are not supported in Executive Dashboards.

How to Access

To gain portal access:

  1. Download the Provider Portal Sign-Up form (PDF available on the website)
  2. Complete the form
  3. Submit to Driscoll Health Plan

Key Features

The Provider Portal offers comprehensive resources including:

  • Provider resources
  • Program information
  • Service details
  • Claim appeals process
  • Credentialing documentation
  • Medical protocols
  • Educational materials

Customer Support

Providers can contact support through multiple channels:

Provider Services

  • Hidalgo Service Area: 1-855-425-3247
  • Nueces Service Area: 1-877-324-3627

Provider Relations

  • Main Phone Line: 1-956-632-8308

Preauthorization and Referrals

  • CHIP, STAR, STAR Kids: 1-877-455-1053
  • PDN, PCS, and LTSS Services: 1-844-376-5437

Privacy and Security

While specific security details are not explicitly outlined, the portal uses standard web security protocols. Providers should:

  • Use only approved web browsers
  • Maintain confidential login credentials
  • Access the portal from secure networks

Unprovided Information

Some details not directly available from the sources include:

  • Exact login procedure
  • Specific security measures
  • Detailed step-by-step portal navigation instructions

The Driscoll Health Plan Provider Portal represents a critical digital tool for healthcare providers, offering streamlined administrative processes and enhanced communication capabilities.

Contact Information:
Driscoll Health Plan
4525 Ayers Street
Corpus Christi, TX 78415

Connect Online:

  • Facebook
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  • Twitter
  • YouTube

https://driscollhealthplan.com/for-providers/provider-portal/

Please log in to your portal using the below link. To gain exclusive access for your staff, download and complete the Provider Portal Sign-Up form.

https://www.dhpproviderportal.com/

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