The Cotiviti Provider Connection Portal represents a critical digital infrastructure designed to streamline medical record review processes for healthcare providers. This secure online platform enables efficient, one-way document uploading for complex medical claim reviews, prioritizing privacy and technological simplicity.
Official Links
- Portal URL: https://providerconnection.cotiviti.com/
- Contact Support: 203-202-6107 (Option 3 for Technical Support)
What Healthcare Providers Can Do
The portal offers healthcare providers a specialized mechanism to:
- Upload medical documents for specific claim reviews
- Submit medical records securely
- Manage document submissions for individual medical claims
- Ensure compliance with HIPAA regulations
Access Requirements
To access the Cotiviti Provider Connection Portal, providers need:
- A unique request code from Cotiviti’s communication
- One verification item:
- Member Date of Birth
- Claim Number
- Member Admit Date
- Member ID
Supported Technologies
Browsers
- Google Chrome
- Firefox
- Internet Explorer
File Types
- PDF (*.PDF)
- TIFF (*.TIF or *.TIFF)
File Size Limit
- Up to 5GB per upload
Privacy and Security Features
The portal is engineered with robust security protocols:
- One-way document transfer system
- Data encryption in motion and at rest (AES256 standard)
- No downloadable Protected Health Information (PHI)
- No Personally Identifiable Information (PII) displayed
Upload Process
- Enter request code
- Verify identity using specified verification method
- Select document type
- Choose and upload file
- Confirm successful upload
Important Compliance Notes
- Each request code corresponds to a single medical claim
- Providers must only upload claim-specific documents
- Ensure documents are not password-protected
Technical Support
Providers experiencing access issues should:
- Contact portal support at 203-202-6107 (Option 3)
- Request IT department whitelist specific URLs:
Legal Disclaimers
Terms of Use Highlights
- Portal provided “as-is” without explicit warranties
- Users must comply with all applicable laws
- Cotiviti reserves right to modify portal access
Jurisdiction
- Governed by New York State law
- Disputes resolved in New York County courts
Unprovided Information
The following details were not specified in the source documents:
- Specific pricing
- Detailed onboarding process
- Complete list of supported document types
The Cotiviti Provider Connection Portal offers healthcare providers a focused, secure solution for medical record submissions, emphasizing efficiency, compliance, and data protection.
Provider Tip: Always verify your documents and keep request codes confidential to ensure smooth interactions.
FAQ
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How do I contact Cotiviti?Provider service specialists are available Monday through Friday from 8:00am through 6:30pm EST at 866-360-2507 or [email protected].
Is Cotiviti a rac?On April 28, the Centers for Medicare and Medicaid Services awarded Cotiviti GOV Services LLC, the Recovery Audit Contractor (RAC) Region 5 contract, in addition to contracts for two other Medicare Part A and B RAC contracts.
How does Cotiviti work?Cotiviti helps ensure pre and postpay claim accuracy by efficiently correcting inappropriate claim coding while validating other suspect claims against medical records, contract terms, and other data.
https://providerportal.cotiviti.com/
Welcome to the Cotiviti CMS Provider Portal. Client Login. Email. Password. Remember Me Forgot Password. Cancel. Login. Don’t have an account?
https://providerconnection.cotiviti.com/
The purpose of the Cotiviti Provider Connection Portal is to provide an efficient and secure way for Providers to upload documents for complex record review.