CommunityCare Provider Portal: Secure Access for Healthcare Professionals

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The CommunityCare Provider Portal is a comprehensive online platform designed to streamline communication, access, and management for healthcare providers. This digital tool offers critical resources and functionalities to support healthcare professionals in delivering efficient patient care.

Official Links

What Providers Can Do

The CommunityCare Provider Portal offers multiple essential functionalities:

Key Portal Features

  • Directory Information Review
  • Electronic Funds Transfer (EFT) Enrollment
  • Claims Management
  • Provider Information Updates
  • Medicare Compliance Program Guidelines Attestation
  • Access to Clinical Criteria
  • Pharmacy Resources

Access and Login

Login Process

Providers can:

  • Log in or Register through the portal
  • Use single sign-on capabilities
  • Access resources with secure credentials

Important Upcoming Requirements

Medicaid Number Mandate

Effective January 1, 2026:

  • All providers must have a Medicaid number for each service/location
  • Providers without individual service Medicaid numbers cannot:
    • Provide services
    • Receive payments from managed care organizations
    • Receive IRIS (Include, Respect, I Self-Direct) payments

System Maintenance and Notifications

Current System Updates

  • System maintenance scheduled for August 15th-16th, 2025
  • Some online documents and tools may be temporarily unavailable

Remittance Notification

As of February 2025, providers should be aware of potential duplicate remittance displays for specific payment dates.

Privacy and Security

CommunityCare emphasizes:

  • Comprehensive privacy policies
  • Non-discrimination statements
  • Secure access protocols
  • Multiple language support

Support and Resources

Contact Options

  • Provider Support
  • FAQ Section
  • Directory Review Assistance
  • Provider Feedback Mechanism

Language Accessibility

The portal supports multiple languages, including:

  • English
  • Spanish
  • Vietnamese
  • Chinese (Traditional)
  • Korean
  • Arabic
  • And more

Unprovided Information

The following details were not explicitly available in the source documents:

  • Specific mobile app download instructions
  • Detailed step-by-step login process
  • Comprehensive billing portal features

The CommunityCare Provider Portal represents a critical digital infrastructure supporting healthcare providers with efficient, secure, and comprehensive online management tools.

Disclaimer

Information accurate as of August 2025. Providers should always verify current requirements and features directly with CommunityCare.

Quick Links

© 2025 CommunityCare Healthcare Solutions

https://providerportal.communitycareinc.org/

Welcome to Community Care! We have recently updated our website! You can now access all of our resources using our new single sign on portal! Log In.

https://www.ccok.com/providers/

Learn how to become a CommunityCare provider, update your information, set up electronic transation, or contact us.

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