Colonial Penn Provider Portal: Secure Access for Healthcare Professionals

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The Colonial Penn Provider Portal offers healthcare professionals a streamlined, secure platform for managing insurance-related services and accessing critical information. This digital portal provides healthcare providers with efficient tools to interact with Colonial Penn’s insurance services.

Official Links

What Providers Can Do

Healthcare providers using the Colonial Penn Provider Portal can:

  • Access processed claim information
  • Receive electronic payments
  • Manage claims payments
  • Check policy benefits
  • Download claim forms
  • Verify policy status

Who Can Use the Portal

The portal is specifically designed for:

  • Healthcare providers
  • Insurance professionals
  • Authorized medical service representatives
  • Providers working with Colonial Penn Life Insurance Company

Login Process

To access the portal:

  1. Navigate to the Colonial Penn Provider Portal
  2. Enter your User ID
  3. Input your password
  4. Click “Login”

Note: If you’ve forgotten your credentials, use the “Forgot UserID or Password?” option.

Electronic Payment Services

Colonial Penn has partnered with Zelis to offer:

  • Electronic Payment (EFT)
  • Electronic Remittance & Advice (ERA) for Medicare Supplement products

Payment Vendor Information

Important Payment Vendor Update:

  • Effective May 22, 2023: New payment vendor (Zelis)

  • For payments before May 22, 2023: Contact InstaMed

  • For payments after May 22, 2023: Contact Zelis

Privacy and Security

The portal emphasizes:

  • Secure access
  • User-friendly interface
  • Confidential information management

Customer Support

While specific support details for the Colonial Penn Provider Portal are limited, users can:

  • Use the “HELP” and “CONTACT” options on the login page
  • Reach out to the payment vendor support numbers provided

Additional Portal Options

Bankers Life offers multiple provider portals for different insurance underwriting companies:

  • Bankers Life Providers
  • Bankers Life New York Providers
  • Colonial Penn Providers
  • Washington National Providers

Unprovided Information

The available sources do not provide:

  • Detailed app download instructions
  • Comprehensive login troubleshooting steps
  • Specific feature walkthrough

Disclaimer

Portal access and features may vary based on:

  • State regulations
  • Specific insurance policy
  • User authorization level

Recommended Next Steps

  1. Visit the official Colonial Penn Provider Portal
  2. Have your credentials ready
  3. Review the portal’s terms and conditions
  4. Contact customer support if you encounter issues

© 2025 Colonial Penn Provider Portal Access Guide


Disclaimer: This guide is based on information available as of August 16, 2025, and is subject to change. Always verify current procedures directly with Colonial Penn.

FAQ

How do I check the status of my Colonial Penn claim?We now provide all necessary information concerning benefits, eligibility verification, and claims status via our Self-Service IVR (800-800-2254) or via the Online Provider Portals.

What does Colonial Penn give you for $9.95 a month?

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What type of insurance is Colonial Penn?Key Takeaways. Colonial Penn offers guaranteed acceptance whole life insurance policies for individuals ages 50 to 85. Policies have low coverage amounts because they’re designed to help cover end-of-life expenses.

How do I contact Colonial Penn Life Insurance Company customer service?If you need assistance, call our Customer Service at 1-800-523-9100.

https://colpennproviders.bankers.com/web/colpenn/login

As an enrolled healthcare provider, you can access processed claim information, receive electronic payments, and manage claims payments.

https://www.bankerslife.com/providers/

Register on our health care services provider portal to obtain policy benefits, check claim status and download claim forms. Choose your policy below.

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