Clear Spring Health is revolutionizing provider experience with its innovative Provider Portal, designed to streamline communication, documentation, and patient care management. This digital platform represents a commitment to simplifying healthcare interactions and supporting medical professionals with efficient tools and resources.

Official Links

• Provider Overview: https://clearspringhealthcare.com/for-providers/provider-overview/
• Provider Portal Video: https://clearspringhealthcare.com/for-providers/provider-overview/video/

What Is the Clear Spring Health Provider Portal?

The Provider Portal is a comprehensive digital platform designed to support healthcare providers by offering:

• Faster access to critical information
• Streamlined communication channels
• Simplified administrative processes
• Transparent collaboration tools

Key Objectives

Clear Spring Health aims to create a provider experience that is:

• Thoughtful
• Efficient
• Respectful of providers’ time
• Supportive of patient care

Who Can Use the Provider Portal?

The portal is specifically designed for:

• Primary Care Physicians (PCPs)
• Specialists
• Hospitals
• Ancillary providers
• Healthcare professionals in Clear Spring Health’s network

New Portal Update

Important Note: A new Provider Portal is scheduled to launch in October 2025, promising enhanced features and improved user experience.

Available Portal Resources

The current portal offers access to several critical documents and resources:

1. Provider Manual

• Comprehensive guide to policies and procedures
• Available for download directly through the portal

2. Plan Documents

• Comprehensive collection of member documents
• Easy online access

3. Model of Care Resources

• Detailed training programs
• CMS-required attestation forms
• Downloadable PDF resources

4. HEDIS Training Materials

• Healthcare Effectiveness Data and Information Set (HEDIS®) training
• Reference guides for 2024 and 2025

Privacy and Security

Clear Spring Health emphasizes:

• Secure data management
• Compliance with healthcare regulations
• Protected information exchange

Data Verification

Providers are encouraged to:

• Verify National Provider Identifier (NPPES) data
• Ensure accurate contact information
• Complete required training and attestations

Joining the Network

Healthcare providers interested in contracting with Clear Spring Health can:

• Complete the online provider network form
• Contact the provider relations team
• Get support for network integration

Customer Support

Contact Information:

• Phone: 1 (877) 364-4566
• TTY: 711
• Office Hours:
  • October 1 – March 31: 7 days/week, 8:00 a.m. – 8:00 p.m.
  • April 1 – September 30: Monday-Friday, 8:00 a.m. – 8:00 p.m.

Unprovided Information

The following details were not explicitly available in the source documents:

• Specific login procedures
• Detailed app download instructions
• Exact portal feature list

Clear Spring Health’s Provider Portal represents a forward-thinking approach to healthcare technology, prioritizing provider efficiency, patient care, and streamlined communication.

Disclaimer

Provider portal features and availability are subject to change. Always confirm current information directly with Clear Spring Health.

Last Updated: June 16, 2025