CHCN Provider Portal: Secure Access for Healthcare Professionals

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The Community Health Center Network (CHCN) Provider Portal represents a critical digital gateway for healthcare providers, offering a centralized platform for managing patient information, accessing essential resources, and streamlining administrative workflows.

Official Links

What Can Providers Do

The CHCN Provider Portal enables healthcare professionals to:

  • Access managed care information
  • Submit and track claims
  • Manage provider demographics
  • Utilize eConsult services
  • Access learning communities
  • Review quality improvement programs

Who Can Use the Portal

The portal is designed for:

  • CHCN member health center staff
  • Contracted healthcare providers
  • Business partners affiliated with CHCN

Access and Login Requirements

Login Specifications

  • Use latest versions of Chrome or Microsoft Edge
  • Create credentials through local admin registration
  • Implement two-factor authentication (required as of 11/13/23)

Registration Process

  1. Local admin from your organization must register first
  2. Provide tax ID and site NPI
  3. Contact CHCN Customer Care for initial setup

Privacy and Security

Key Security Features

  • Two-factor authentication
  • Encrypted communication for Protected Health Information (PHI)
  • Strict account screening policies
  • Secure gateway for sensitive information

Customer Support

Contact Information

  • Main Phone: (510) 297-0200
  • Email: [email protected]
  • Hours: Monday-Friday, 9:00 AM to 5:00 PM

Support Channels

  • Portal Technical Support Form
  • Customer Care Department
  • Saturday nurse coverage for utilization management

Additional Important Notes

Provider Directory Updates

  • Senate Bill 137 requires regular information validation
  • Providers must complete demographic attestation forms
  • Update provider information through the Connect portal

Termination Policy

  • 60-day advance notice required for provider terminations
  • Submit Provider Termination Notification Form

Unprovided Information

Some details not explicitly available in the source documents include:

  • Specific step-by-step login instructions
  • Detailed app download process
  • Comprehensive feature list

Recommendations for Providers

  1. Ensure browser compatibility
  2. Complete two-factor authentication setup
  3. Regularly update provider demographics
  4. Encrypt all PHI communications
  5. Keep contact information current

The CHCN Provider Portal offers a secure, comprehensive platform designed to enhance communication, streamline administrative tasks, and support healthcare professionals in delivering efficient patient care.

Note: Information current as of August 2025, based on available documentation.


Keywords: chcn provider portal, healthcare provider access, secure medical portal

FAQ

Is community health center network medicaid?Community health centers share a mission to provide affordable, comprehensive primary care to all regardless of income level or insurance status. The majority of community health center patients have Medicaid coverage (Medi-Cal in California), or are uninsured.

How to check provider network status?

Steps to Verify If a Healthcare Provider Is In-Network
  1. Check Your Insurance Provider’s Website. …
  2. Call Your Insurance Company. …
  3. Contact the Healthcare Provider Directly. …
  4. Review Your Insurance Plan Documents. …
  5. Use Third-Party Verification Tools.

How do I contact the UHC provider portal?Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.open_in_new You can also call Provider Services at 877-842-3210.

What is one healthcare ID provider portal?One Healthcare ID is an identity application that allows you to login to multiple supported applications with a single sign-in ID.

https://chcnetwork.org/portal-login/

To log into the CHCN Provider Connection click here. If you do not have a user name and password, you will be asked to download and fill in a Request Access

https://connect.chcnetwork.org/

If you are a CHCN provider or health plan partner and would like to use the CHCN Connect portal please take a moment to register yourself.

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