CenterLight Healthcare PACE: Secure Provider Portal Access for Trusted Healthcare Professionals

centerlight

CenterLight Healthcare PACE offers a dedicated secure electronic provider portal designed to streamline healthcare provider interactions and access critical patient information. This portal represents a comprehensive digital solution for network providers seeking immediate, real-time data management and communication.

Official Links

What Providers Can Do

The CenterLight Provider Portal enables healthcare professionals to:

  • Access real-time claims data
  • Check authorization status
  • Verify member eligibility
  • Review patient information

Important Portal Details

  • Portal covers claims submitted on or after January 1, 2018
  • Designed specifically for providers in the CenterLight Health System network

Who Can Use the Portal

Eligible users include:

  • Registered healthcare providers
  • Network professionals associated with CenterLight Healthcare PACE
  • Verified medical practitioners

Access and Login

First-Time Users

  • Call 1-800-761-5602 to register
  • Obtain login credentials from CenterLight support team

Current Users

  • Enter Username and Password
  • Use provided login credentials

Security Notes

Important Security Reminders

  • Currently experiencing temporary Microsoft 365 upgrade
  • Email-based one-time passcodes (OTP) temporarily disabled
  • Standard login methods currently available

Customer Support

Contact Information

  • Provider Services: 1-800-761-5602
  • Hours: Monday-Friday, 9 AM to 5 PM
  • Alternative Contact: 1-833-252-2737 (TTY 711)

Additional Provider Resources

CenterLight offers supplementary resources including:

  • Provider Bulletins
  • Electronic Funds Transfer information
  • Service Determination Requests
  • Claim submission guidelines

Claim Submission Requirements

Providers must include:

  • Service facility location
  • Pay-to group/individual name
  • National Provider Identifier (NPI)
  • Tax Identification Number (TIN)
  • Rendering provider details
  • CenterLight PACE participant ID

Submission Methods

  1. Online Claims Processing
  2. Paper Claims (CMS 1500 or UB 04 forms)
    • Mailing Address: CenterLight Healthcare, P.O. Box 21546, Eagan, MN 55121
  3. Electronic Submission
    • Payer ID: 13360

Unprovided Information

Some specific details about the portal’s full functionality were not available in the provided sources. Providers are encouraged to contact CenterLight directly for comprehensive information.

Compliance and Privacy

CenterLight Healthcare PACE maintains:

  • HIPAA compliance
  • Secure communication protocols
  • Encrypted communication channels

Secure Communication Guidelines

  • Use encrypted fax and email when possible
  • Protect participant and provider information

The CenterLight Provider Portal offers a robust, secure platform for healthcare providers to manage patient information, claims, and critical healthcare data efficiently. By prioritizing digital accessibility and comprehensive support, CenterLight continues to enhance provider experience and patient care.

Note: Always verify the most current information directly with CenterLight Healthcare PACE.

FAQ

Who is eligible for CenterLight?Eligibility requirements for CenterLight PACE:

55 years or older. Currently Medicaid eligible and/or entitled to Medicare Part A and/or enrolled in Medicare Part B or able to pay privately.

What is the payer ID for CenterLight?Submit electronically to payer ID 13360.

For any questions regarding claims status, please call Provider Services at 1-800-761-5602, Monday through Friday, from 9 AM to 5 PM.

Who is the CEO of CenterLight Healthcare?Tara Buonocore-Rut, president and CEO of CenterLight Healthcare PACE, has been named one of the 2025 New York Trailblazers in Health Care.

https://centerlighthealthcare.org/for-providers/

Information For Providers At CenterLight Healthcare PACE, we are committed to delivering high quality health and health-related services to our participants

https://centerlight.ppi.com/provider/sign_in

Getting Started. CenterLight Health System is a secure, electronic portal developed specifically for providers in the CenterLight Health System network.

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