Healthcare providers seeking a comprehensive, integrated platform for managing behavioral health services can now leverage the Sunshine Health Provider Portal. This digital solution streamlines administrative tasks and enhances provider-plan interactions across multiple healthcare programs.
Official Links
- Sunshine Health Provider Portal: [Not directly provided in source]
- Transition Announcement: https://www.sunshinehealth.com/newsroom/Cenpatico-Behavioral-Health-Moving-to-Sunshine-Health-Provider-Portal.html
What is the Provider Portal?
The Sunshine Health Provider Portal is a secure online platform designed to consolidate medical and behavioral health services, offering providers a single point of contact for multiple administrative functions.
Who Can Use the Portal?
Providers across various healthcare segments can access the portal, including:
- Medicaid providers
- Child Welfare Specialty Program providers
- Long Term Care providers
- Medicare Advantage providers
- Ambetter healthcare providers
Features and Services
Providers can perform multiple critical functions through the portal:
- Check member eligibility
- Submit and manage claims
- Submit and view prior authorizations
- Review and download payment history
- View member gaps in care
- Send secure messages to Sunshine Health
- Manage multiple provider accounts
Access and Registration
Creating a New Account
- Practice Account Manager initiates account request
- After Account Manager access is granted, other team members can request access
- Account Manager reviews and approves additional access
Important Notes:
- Providers previously using Cenpatico’s portal must create a new account
- Existing Sunshine Health portal users do not need to re-register
Privacy and Security
The portal ensures secure access with controlled account creation:
- Hierarchical access management
- Secure messaging capabilities
- Centralized information management
Customer Support
Providers can obtain assistance through specialized contact numbers:
- Medicaid/Healthy Kids: 866-796-0530
- Child Welfare: 855-463-4100
- Ambetter: 877-687-1169
- Allwell Medicare HMO: 877-935-8022
Alternative Communication
For providers unable to access the web portal, outpatient prior authorization requests can be faxed to: 1-844-208-9113
Transition Details
The behavioral health portal transition occurred on March 29, 2018, integrating Cenpatico’s functions into the Sunshine Health Provider Portal.
Unprovided Information
The following details were not explicitly specified in the source documents:
- Specific login URL
- Detailed screenshot or visual guide of the portal
- Exact step-by-step registration process
The Sunshine Health Provider Portal represents a significant advancement in streamlining behavioral health provider interactions, offering a comprehensive, secure platform for managing patient-related administrative tasks.
Disclaimer: Information based on Sunshine Health’s March 14, 2018 provider announcement. Providers should confirm current procedures directly with Sunshine Health.
FAQ
Is Cenpatico Medicaid?We have managed Medicaid and other public sector benefits since 1994; currently, we serve nearly 3 million members nationally. Our headquarters are in Austin, Texas and we have local teams across the country in the markets we serve. Cenpatico is a wholly-owned subsidiary of Centene Corporation.
Who owns Cenpatico?Cenpatico is a wholly-owned subsidiary of Centene Corporation.
What is the UHC provider portal?Welcome new users. The UnitedHealthcare Provider Portal is the secure place where we work together seamlessly 24/7/365 for accessing patient and practice-specific information including: Eligibility and benefits. Claims. Prior authorizations.
Is there an Aetna provider portal?The provider portal is a one-stop shop for supporting the day-to-day needs of your patients. Submit claims, check patient eligibility and more.
https://www.sunshinehealth.com/newsroom/Cenpatico-Behavioral-Health-Moving-to-Sunshine-Health-Provider-Portal.html
Starting on March 29, behavioral health information previously found on the Cenpatico website will move to the Sunshine Health provider portal.
https://www.magnoliahealthplan.com/newsroom/important-notice—behavioral-health-secure-provider-portal.html
As part of this change we will be moving the Cenpatico provider portal functions to the Magnolia Health secure provider portal. As of June 8, 2018, Behavioral