Healthcare providers seeking a comprehensive digital platform for managing patient interactions and administrative tasks will find the Commonwealth Care Alliance (CCA) Provider Portal an essential tool. This secure online system streamlines communication, enhances care coordination, and provides quick access to critical healthcare management resources.
Official Links
What Providers Can Do in the Portal
The CCA Provider Portal offers multiple functionalities designed to support healthcare professionals:
Key Portal Features
- Access Provider Manual
- Submit Forms and Referrals
- Review Provider News
- Explore Policies and Guidelines
- Participate in Training Programs
- Access Pharmacy Information
- Refer Patients to CCA
- Join CCA Provider Network
Who Can Use the Portal
The portal is specifically designed for:
- Healthcare providers
- Medical professionals
- Network partners serving Massachusetts residents
- Providers specializing in complex care needs
Access and Support
Provider Services Contact
- Phone: 866-420-9332
- Hours:
- Monday, Tuesday, Wednesday, Friday: 8 am – 5 pm
- Thursday: 8:30 am – 5 pm
Privacy and Security
CCA emphasizes:
- Operational excellence
- Strong analytics
- Transparent communications
- Commitment to patient privacy
Unique CCA Provider Portal Advantages
Uncommon Care® Model Benefits
CCA’s provider portal supports a unique care approach demonstrating impressive outcomes:
- 92% Member engagement rate
- 40% Reduction in Long-Term Acute Care (LTAC) days
- 20% Reduction in inpatient psychiatric days
Service Areas
CCA Provider Portal serves providers in:
- 12 Massachusetts counties for CCA One Care
- 10 Massachusetts counties for Senior Care Options
Multilingual Support
The portal offers interpreter services in multiple languages, including:
- Spanish
- Chinese (Mandarin/Cantonese)
- Vietnamese
- Arabic
- French
- And more
Technological Innovation
CCA’s provider portal represents a technologically advanced platform supporting:
- Care coordination
- Behavioral health management
- Long-term service integration
Limitations and Considerations
While the portal offers comprehensive services, providers should:
- Verify specific functionalities
- Contact CCA directly for precise feature details
- Review most current provider guidelines
The Commonwealth Care Alliance Provider Portal represents a robust, secure digital ecosystem designed to enhance healthcare delivery, streamline administrative processes, and support providers serving patients with complex medical needs.
Disclaimer
Information accurate as of June 5, 2025. Providers should confirm current portal features and functionalities directly with Commonwealth Care Alliance.
Contact Information
Provider Services
- Phone: 866-420-9332
- Hours of Operation:
- 8 am – 5 pm (Monday, Tuesday, Wednesday, Friday)
- 8:30 am – 5 pm (Thursday)
FAQ
Is CCA the same as MassHealth?(CCA) One Care (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and MassHealth to provide benefits of both programs to enrollees.Apr 25, 2025
What does CCA stand for in insurance?Care Coordination Agencies (CCA) are responsible for developing and implementing the Individualized Service Plan (ISP) to identify the participant’s needs and the methodology to meet those needs while participating in the Assisted Living Waiver (ALW) program.
Who bought CCA?
What type of insurance is the Commonwealth Care Alliance?(When this Evidence of Coverage says “we,” “us,” or “our,” it means Commonwealth Care Alliance California, LLC. When it says “plan” or “our plan,” it means Plus (HMO).) CCA Health Plus (HMO) is a health plan with a Medicare contract.
https://www.commonwealthcarealliance.org/ma/providers/
Welcome, CCA providers. Visit to access provider manual, forms and referrals, provider news, and the claims portal.
https://ccmis.dhs.state.ia.us/providerportal/
Renew or Make a Change to your CCA Provider Agreement. Create/view your training account; Search for classes/conferences; Search for trainers. View the data DHS