The CareOregon Provider Portal offers healthcare professionals a comprehensive digital platform designed to streamline administrative tasks, enhance patient care coordination, and provide quick access to critical medical information and resources.
Official Links
What Healthcare Providers Can Do
The CareOregon Provider Portal empowers healthcare professionals with a range of essential functionalities:
Key Portal Features
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Claim Management
- Check detailed claim status
- Review remittance advices
- Submit and view authorizations at line-level detail
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Member Information
- Verify member eligibility
- Access detailed member information
- Check PCP assignments
- Review other insurance and benefits details
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Administrative Tools
- Create and print PCP rosters
- Search and verify medical codes (ICD-10, CPT, HCPC)
- Verify revenue codes and modifiers
Access Methods
CareOregon provides multiple access options for healthcare providers:
Login Options
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OneHealthPort Login
- Single sign-on platform
- 24/7 access to provider portal
- Secure authentication process
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CareOregon Connect Portal
- Direct portal access
- Primarily for recent service dates
- Recommended for current interactions
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Behavioral Health CIM Portal
- Specifically for behavioral health providers
- Used for service dates prior to October 1, 2023
How to Get Started
Account Creation
- Visit the OneHealthPort registration site
- Complete organizational registration
- Obtain secure credentials
Training and Support
CareOregon offers comprehensive support for providers:
Resources Available
- Provider Portal Tutorials
- Training sessions
- Transition support for behavioral health providers
- Specialized training in August and September for new users
Customer Support
For any questions or assistance:
- Phone: 503-416-4100 or 800-224-4840
- Email: [email protected]
Privacy and Security Commitment
CareOregon emphasizes strict privacy protocols:
- Minimum information disclosure
- Authorized use for healthcare operations only
- Compliance with legal regulations
- Potential criminal prosecution for unauthorized system use
Additional Provider Resources
The portal connects providers to:
- Language services
- Quality metrics toolkit
- Care coordination tools
- Pharmacy resources
- Best practice guidelines
- Gender-affirming care information
Important Updates
Recent Notifications
- Non-contracted Behavioral Health Fee Schedule (Effective June 1, 2025)
- Ongoing updates for Oregon Health Plan (OHP)
Unprovided Information
Some specific details were not explicitly available in the source documents, such as:
- Exact mobile app download instructions
- Comprehensive billing portal features
- Detailed step-by-step login process
The CareOregon Provider Portal represents a robust, secure digital platform designed to enhance healthcare provider efficiency and patient care coordination.
Contact Information
- Address: 315 SW Fifth Ave, Portland, OR 97204
- Phone: 503-416-4100 or 800-224-4840
- TTY: 711
Note: Providers can request information in multiple languages and formats, including large print and braille.
FAQ
Is CareOregon the same as Medicaid?
Is OHP the same as CareOregon?
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CareOregonhttps://www.careoregon.orgWho we are – CareOregonCareOregon is a 501(c)(3) public benefit nonprofit organization that draws nearly all its revenue from public programs. These programs include Medicaid (the Ore…
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OregonLive.comhttps://www.oregonlive.comThousands must find new mental health providers as CareOregon …4 days ago — CareOregon said its coverage for out-of-network behavioral health services will end on Oct.1 for its Medicaid members and Jan. 1 for its Medicare Adva…
Is Jackson Care Connect CareOregon?CareOregon administers plan services for three Coordinated Care Organizations (CCO), including Jackson Care Connect, and a Medicare Advantage plan (D-SNP), supporting and enhancing sensible, localized, coordinated care.
Are Health Share and CareOregon the same?
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CareOregonhttps://www.careoregon.orgFrequently asked questions – CareOregonCareOregon is proud to be part of the Health Share of Oregon coordinated care organization (CCO). CCOs are companies that contract with the state of Oregon to m…
https://www.careoregon.org/providers/provider-portal
Providers can login to CareOregon Connect to access eligibility, authorizations, claims and payment info.
https://www.careoregon.org/providers/provider-portal-login
Resources for CareOregon providers. Log into the provider portal, find forms, policies, formulary lists, and updates.