The Carelon Medical Benefits Management (MBM) Provider Portal represents a critical digital platform designed to streamline healthcare provider interactions, offering secure and efficient access to essential medical management resources.
Official Links
- Provider Portal: https://www.providerportal.com/
- Carelon Support: (800) 252-2021
Portal Access and Requirements
System Compatibility
To ensure optimal performance, the portal is optimized for:
- Microsoft Edge (version 101.0.1210.39+)
- Google Chrome (version 101.0.4951.64+)
- Mozilla Firefox (version 100+)
- Minimum screen resolution: 1024×768
Login Considerations
Healthcare providers must:
- Use their email address as username
- Complete multi-factor authentication (MFA)
- Maintain regular account activity
Key Features
Authentication
- Multi-factor authentication for enhanced security
- Account lockout after 45 days of inactivity
- 15-minute lockout after multiple unsuccessful login attempts
System Maintenance
The portal undergoes regular maintenance:
- Unavailable Sundays, 12:30 PM – 6:00 PM CST
- Urgent requests can be directed to the member’s health plan contact number
Registration Process
New User Registration
- Click “Register” on login screen
- Complete multi-factor authentication setup
- Await email verification and account approval
Account Management
- Email address required for login
- Password set during MFA registration
- Web Customer Service available for support
Security and Compliance
Account Security Measures
- Automatic account deactivation for security purposes
- Regular authentication updates
- Mandatory re-registration if account is disabled
Privacy Commitment
- Adherence to Privacy Policy
- Compliance with Terms of Use
Customer Support
Contact Information
- Web Customer Service: (800) 252-2021
- Support available for account-related inquiries
- Assistance with registration and access issues
Important Considerations
Session Management
- Automatic logout due to inactivity
- Option to reset session
Limitations and Notes
Unprovided Information
- Specific portal functionalities not detailed in source document
- Exact registration process steps not comprehensively outlined
- Mobile app download instructions not specified
The Carelon Provider Portal offers healthcare providers a secure, structured digital platform for medical management interactions, emphasizing user security and streamlined access.
Disclaimer
Information accurate as of August 2025, based on available documentation.
Keywords: carelon provider portal, healthcare provider access, medical benefits management
FAQ
How do I contact Carelon for providers?Please contact Carelon Medical Benefits Management at (800) 252-2021 to find out how to initiate a request and to be connected with the applicable Carelon Medical Benefits Management toll-free number.
Is Carelon owned by Anthem?
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Wikipediahttps://en.wikipedia.orgElevance Health – WikipediaElevance Health, Inc. is an American for-profit health insurance provider. Prior to June 2022, Elevance Health was named Anthem, Inc. The company’s services inc…
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Gianelli & Morrishttps://www.gmlawyers.comCarelon & Anthem | California Insurance Bad FaithDec 9, 2024 — Carelon is a subsidiary of Elevance Health, the parent company of Anthem Blue Cross in California. While Anthem remains the primary health insurance …
What is the Carelon provider portal?Our provider portal provides convenient tools and resources for processing claims, obtaining claims information, verifying eligibility status, and more.
How do I submit a prior authorization to Carelon?To request a prior authorization, register with Carelon and then submit your request online or by phone at 866-666-0776. Prior authorization isn’t required for the following: Emergency room services. Inpatient hospitalization.
https://www.providerportal.com/
If you need assistance, please Click Here or contact Carelon Medical Benefits Management provider portal support at (800) 252-2021. Portal System Requirements.
https://www.carelon.com/sign-in-or-register
Our provider portal provides convenient tools and resources for processing claims, obtaining claims information, verifying eligibility status, and more. Sign in.