CareFactor Provider Portal: Secure, Efficient Healthcare Management Platform

carefactor

The CareFactor Provider Portal represents a comprehensive digital solution designed to streamline healthcare provider interactions, claims management, and patient information access. This powerful online platform empowers healthcare professionals with robust tools to efficiently manage their administrative and clinical responsibilities.

Official Links

What Providers Can Do

The CareFactor Provider Portal offers multiple critical functionalities:

Eligibility and Benefits Verification

  • Search members by ID number or social security number
  • View detailed benefit plan summaries
  • Access family member information
  • Check individual and family accumulator details

Claim Management

  • Submit dental and vision claims via:
  • Track claim status in real-time
  • View claim processing stages
  • Access explanation of benefits within 48-72 hours

Pre-Certification Process

  • Check procedure pre-certification requirements
  • Submit pre-certification requests
  • Receive authorization letters via mail

Who Can Use the Portal

Healthcare providers, including:

  • Medical offices
  • Dental practices
  • Vision care centers
  • Healthcare facilities

Accessing the Portal

Login Requirements

  • Create a provider account
  • Multiple offices/facilities can use a single account
  • Login credentials required for access

Key Features

  1. Comprehensive Member Information

    • Detailed benefit plan summaries
    • Family member tracking
    • Coverage effective dates
  2. Claims Processing

    • Online claim status tracking
    • Multiple submission methods
    • Quick processing updates
  3. Pre-Certification Management

    • Procedure requirement checks
    • Streamlined authorization process

Privacy and Security

Data Protection

  • Secure online portal
  • Restricted access with login credentials
  • Compliance with healthcare data regulations

Customer Support

Contact Information

  • Phone: 877-304-0761
  • Email: [email protected]
  • Address: 8740 Orion Place Suite 300, Columbus, Ohio 43240
  • Support Hours: 08:00 am – 05:00 pm Eastern Time

Payment and Billing Updates

Providers can:

  • Update tax ID numbers
  • Modify payment addresses
  • Submit W-9 form updates via fax or mail

Unprovided Information

The following details were not explicitly mentioned in the source documents:

  • Mobile app availability
  • Specific security protocols
  • Detailed login process steps

The CareFactor Provider Portal offers a robust, user-friendly platform enabling healthcare providers to efficiently manage patient information, claims, and administrative tasks with enhanced speed and accuracy.

Keywords

  • CareFactor provider portal
  • Healthcare provider management
  • Claims processing
  • Benefit verification

Note: All information is sourced directly from CareFactor’s official website documentation as of August 2025.

FAQ

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What is the provider portal for Aetna?Welcome to Availity® The Availity provider portal is your one-stop shop for doing business with us.

How to register for availity provider portal?1. Go to www.availity.com and click REGISTER at the top of the page. 2. Hover the cursor over the Providers tile, and then click REGISTER.

https://mycarefactor.com/providers

The provider web portal can be accessed at any time to check on current claim status. Claims will be available once they have begun processing. They will be

https://mycarefactor.com/

Our secure online portal allows for easy access to plan information for members and clients. Furthermore, our Member Care Team is always available, with

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