The CareFactor Provider Portal represents a comprehensive digital solution designed to streamline healthcare provider interactions, claims management, and patient information access. This powerful online platform empowers healthcare professionals with robust tools to efficiently manage their administrative and clinical responsibilities.
Official Links
- Main Website: https://mycarefactor.com/
- Provider Portal: https://mycarefactor.com/providers
What Providers Can Do
The CareFactor Provider Portal offers multiple critical functionalities:
Eligibility and Benefits Verification
- Search members by ID number or social security number
- View detailed benefit plan summaries
- Access family member information
- Check individual and family accumulator details
Claim Management
- Submit dental and vision claims via:
- Fax: 614-766-1007
- Email: [email protected]
- Track claim status in real-time
- View claim processing stages
- Access explanation of benefits within 48-72 hours
Pre-Certification Process
- Check procedure pre-certification requirements
- Submit pre-certification requests
- Receive authorization letters via mail
Who Can Use the Portal
Healthcare providers, including:
- Medical offices
- Dental practices
- Vision care centers
- Healthcare facilities
Accessing the Portal
Login Requirements
- Create a provider account
- Multiple offices/facilities can use a single account
- Login credentials required for access
Key Features
-
Comprehensive Member Information
- Detailed benefit plan summaries
- Family member tracking
- Coverage effective dates
-
Claims Processing
- Online claim status tracking
- Multiple submission methods
- Quick processing updates
-
Pre-Certification Management
- Procedure requirement checks
- Streamlined authorization process
Privacy and Security
Data Protection
- Secure online portal
- Restricted access with login credentials
- Compliance with healthcare data regulations
Customer Support
Contact Information
- Phone: 877-304-0761
- Email: [email protected]
- Address: 8740 Orion Place Suite 300, Columbus, Ohio 43240
- Support Hours: 08:00 am – 05:00 pm Eastern Time
Payment and Billing Updates
Providers can:
- Update tax ID numbers
- Modify payment addresses
- Submit W-9 form updates via fax or mail
Unprovided Information
The following details were not explicitly mentioned in the source documents:
- Mobile app availability
- Specific security protocols
- Detailed login process steps
The CareFactor Provider Portal offers a robust, user-friendly platform enabling healthcare providers to efficiently manage patient information, claims, and administrative tasks with enhanced speed and accuracy.
Keywords
- CareFactor provider portal
- Healthcare provider management
- Claims processing
- Benefit verification
Note: All information is sourced directly from CareFactor’s official website documentation as of August 2025.
FAQ
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https://mycarefactor.com/providers
The provider web portal can be accessed at any time to check on current claim status. Claims will be available once they have begun processing. They will be
https://mycarefactor.com/
Our secure online portal allows for easy access to plan information for members and clients. Furthermore, our Member Care Team is always available, with