Avalon Healthcare Solutions offers a specialized Provider Portal designed to streamline laboratory operations and enhance healthcare collaboration. This digital platform empowers lab providers with advanced tools to manage test insights, improve patient care, and optimize healthcare delivery.

Official Links

• Provider Portal: https://portal.avalonhcs.com/
• Laboratory Providers Page: https://www.avalonhcs.com/who-we-help/lab-providers/

What is the Avalon Provider Portal?

The Avalon Provider Portal is a comprehensive digital platform specifically crafted for laboratory providers. It enables healthcare professionals to:

• Submit preservice review requests
• Access critical healthcare policies
• Manage test management and authorization processes
• Collaborate on evidence-based care strategies

Who Can Use the Portal

The portal is designed for:

• Laboratory providers
• Healthcare professionals
• Network-affiliated medical practices
• Individual providers seeking prior authorization services

Access and Login Requirements

To access the Avalon Provider Portal, providers must:

• Request a user account
• Provide specific registration information, including:
  • Lab/practice name
  • Provider’s full name
  • Contact email and phone number
  • Supervisor’s details
  • National Provider Identifier (NPI) number(s)

Important Login Note

• Group NPI numbers are not accepted
• Individual provider NPI numbers must be submitted via an Excel sheet

Key Features

Preservice Review Process

• Providers must submit requests through the Prior Authorization System (PAS)
• Fax submissions are not accepted for Avalon Network Providers
• Third-party vendors must use provider-specific email addresses

Policy Management

The portal provides access to various health plan medical policies, including:

• BlueCross BlueShield regional policies
• Blue Cross and Blue Shield state-specific policies
• Capital BlueCross medical guidelines

Privacy and Security

Avalon Healthcare Solutions prioritizes:

• Secure user authentication
• Compliance with healthcare data protection standards
• GDPR and cookie consent mechanisms
• Transparent privacy practices

Customer Support

For portal access or support inquiries, providers can:

• Email: [email protected]
• Contact Address: 3405 W. Dr. Martin Luther King Jr. Blvd., Suite 200, Tampa, FL 33607

Unprovided Information

The following details were not explicitly available in the source documents:

• Specific app download instructions
• Detailed billing or payment portal features
• Comprehensive step-by-step login process

Collaboration Opportunity

Avalon invites laboratory providers to:

• Collaborate on policy development
• Contribute insights to improve patient care
• Join the Avalon Network by completing a Request for Information (RFI)

The Avalon Provider Portal represents a sophisticated digital solution for laboratory professionals, offering streamlined access, policy management, and collaborative healthcare delivery tools.

Disclaimer: Information based on Avalon Healthcare Solutions’ publicly available documentation as of August 2025.