The Arkansas Medicaid Provider Portal represents a critical digital platform designed to streamline healthcare provider interactions, offering a comprehensive and secure online environment for medical professionals to manage their Medicaid-related activities efficiently.
Official Resources
- Arkansas Provider Portal: https://portal.mmis.arkansas.gov/armedicaid/provider/Home/tabid/135/Default.aspx
- MMIS Services Information: https://medicaid.afmc.org/services/arkansas-medicaid-management-information-system
What Healthcare Providers Can Do
The portal offers multiple critical functionalities for Medicaid providers:
- Submit claims electronically
- Check remittance advice
- Submit prior authorization requests
- Upload documents
- Complete Long-Term Care (LTC) census
- Check claim status
- Verify patient eligibility
- Upload 837 transaction files
- Search for other providers
Access and Authentication
Login Process
The Arkansas Provider Portal uses a unique security approach:
- Enter User ID
- Verify personalized site key token
- Enter password only after recognizing the site key token
Registration Requirements
Providers must:
- Register to use the MMIS provider portal
- Create a personalized site key token
- Protect account privacy by logging off and closing browser windows
Privacy and Security
The portal emphasizes robust security measures:
- Personalized site key token for identity verification
- Secure internet connection
- Privacy protection protocols
- Controlled access to sensitive healthcare information
Support and Resources
Regional Outreach Specialists
Providers can contact MMIS Outreach specialists by region:
- North West Region: Christy Owens (501-906-7566, ext. 2-2)
- North East Region: Rose Bruton (501-906-7566, ext. 2-1)
- West Central Region: Renee Smith (501-906-7566, ext. 5-1)
- Pulaski County: All Representatives (501-906-7566, ext. 1)
- East Central Region: Mary Riley (501-906-7566, ext. 4-1)
- South West Region: Angie Riggan (501-906-7566, ext. 3-2)
- South East Region: Kristie Williams (501-906-7566, ext. 3-1)
Additional Resources
Providers can access:
- Medicaid provider manuals
- Official notices
- Health plan information
- Provider communication e-blasts
- Webinars
- Policy and education materials
Eligibility and Additional Services
Providers can:
- Check patient Medicaid eligibility
- Download necessary forms (e.g., DHS-703 Medical Eligibility Application)
- Search for other healthcare providers
Unprovided Information
Some details were not explicitly available in the source documents, such as:
- Specific mobile app availability
- Detailed billing processes
- Comprehensive training resources
The Arkansas Medicaid Provider Portal offers a secure, comprehensive digital platform enabling healthcare providers to manage Medicaid-related tasks efficiently, with robust support and multiple communication channels.
Disclaimer: Information current as of August 2025, based on available sources.
FAQ
How do I check the status of my Medicaid in arkansas?
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1. Online Portal:
- Go to access.arkansas.gov.
- Create an account or log in if you already have one.
- Navigate to the “Eligibility” or “Coverage Status” section.
- View your current Medicaid status (Active, Pending, or Inactive).
- Go to access.arkansas.gov.
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2. Contacting Arkansas DHS:
- Phone: Call the Arkansas Medicaid hotline at 1-855-372-1479.
- Email/Mail: You can also find contact information for your caseworker on the DHS website.
- In-person: Visit your local DHS office.
- Phone: Call the Arkansas Medicaid hotline at 1-855-372-1479.
What is the phone number for Arkansas Medicaid provider portal?Learn more about enrolling as an Arkansas Medicaid provider. If you have questions about how to enroll, call Arkansas Medicaid Provider Enrollment at 501-376-2211 or 1-800-457-4454 toll-free.
Is arkansas Total Care the same as Medicaid?
How to become an Arkansas Medicaid provider?
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1. Obtain an NPI:If you don’t already have one, you’ll need to obtain an NPI through the National Plan & Provider Enumeration System (NPPES).
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2. Complete the online application:Access the online enrollment application on the Arkansas Medicaid website.
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3. Medicare Enrollment (if applicable):If you’re also enrolling in Medicare, you’ll need to complete the Medicare enrollment application, potentially through the online PECOS system.
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4. Work with your MAC:Your Medicare Administrative Contractor (MAC) will be involved in processing your application and may have additional information or requests.
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5. Keep information current:It’s crucial to keep your enrollment information up-to-date, including changes in ownership, practice locations, or adverse legal actions.
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6. Allow for processing time:Be prepared for a potential processing time of 3 to 6 months, or longer if disability determinations are needed.
https://portal.mmis.arkansas.gov/armedicaid/provider/Home/tabid/135/Default.aspx
Through this secure and easy to use internet portal, healthcare providers can submit claims and inquire on the status of their claims.
https://medicaid.afmc.org/services/arkansas-medicaid-management-information-system
What can Medicaid providers do in the provider portal? · Submit claims · Check remittance advice · Submit prior authorization · Upload documents · Complete LTC