Amida Care offers a comprehensive online portal designed specifically for healthcare providers in their network, providing instant access to critical patient data and streamlining administrative processes. This secure electronic platform empowers providers with immediate, real-time information essential for delivering high-quality patient care.

Official Links

• Provider Portal Sign-In: https://amidacare.ppi.com/provider/sign_in
• Provider Services Page: https://www.amidacareny.org/provider-services/

What Providers Can Do

The Amida Care Online portal enables healthcare professionals to:

• Access real-time claims information
• Check authorization status
• Verify member eligibility
• Review patient information
• Obtain immediate electronic data access

Note: Claims information is available for submissions on or after March 13, 2017.

Access and Registration

How to Register

Providers can register by:

• Calling the Provider Services Department at 1-800-556-0674
• Following online registration procedures

Login Requirements

• Username
• Password

Key Features

Real-Time Data Access

• Instant claims information
• Authorization status updates
• Member eligibility verification
• Comprehensive patient information retrieval

Value-Based Program Integration

The portal supports Amida Care’s Value-Based Program principles:

• Quality-focused care delivery
• Care coordination
• Patient-centered approach
• Performance metric tracking

Privacy and Security

Amida Care emphasizes:

• Secure electronic portal
• Compliance with healthcare regulations
• Protection of patient information

Customer Support

Provider Services Support:

• Phone: 1-800-556-0674
• Email: [email protected]
• Hours: Monday – Friday, 9 AM to 5 PM

Electronic Claims Submission

Providers can submit claims:

• Through Smart Data Solutions clearinghouse
• Website: https://portal.smartdatastream.us
• Submitter ID#: 79966

Compliance and Certification

Providers are required to:

• Complete annual compliance certification
• Maintain updated provider information
• Participate in cultural competency training

Important Notices

Browser Compatibility

• Recommended to use updated browsers
• Older browsers may have limited functionality

Multi-Factor Authentication

Current Status: Temporarily disabled due to Microsoft 365 upgrade

• One-time passcodes (OTP) not available
• Standard login currently in effect

Unprovided Information

Some details not explicitly covered in the source documents include:

• Specific step-by-step login process
• Detailed app download instructions
• Exact portal interface design

The Amida Care Provider Portal represents a powerful tool for healthcare providers, offering secure, efficient access to critical patient information and supporting comprehensive, patient-centered care.

Contact for More Information:
Provider Services Department
1-800-556-0674

Updated: August 2025