Healthcare providers need efficient, streamlined digital tools to manage patient interactions, claims, and performance metrics. The Provider Engagement, Analytics & Reporting (PEAR) portal by AmeriHealth Administrators offers a comprehensive digital solution designed to enhance provider workflow and patient care management.
Official Links
What is the PEAR Portal?
The PEAR portal is a single sign-on platform connecting participating providers to multiple digital tools. It enables healthcare professionals to:
- Manage patient transactions
- Access performance analytics
- Streamline administrative processes
- Improve care coordination
Who Can Use the Portal?
Eligibility Criteria:
- Participating providers directly contracted with:
- AmeriHealth Pennsylvania
- AmeriHealth New Jersey
- AmeriHealth Administrators
Note: Non-participating providers cannot access the portal
Portal Applications
The PEAR portal offers three primary applications:
1. PEAR Practice Management (PEAR PM)
- Eligibility and benefits checks
- Authorization submissions
- Referral management
- Claim submissions and investigations
2. PEAR Comprehensive Visit (PEAR CV)
- Accurate patient visit documentation
- Assessment and treatment plan tracking
- Quality measure tracking
- Social determinants of health screening
3. PEAR Analytics & Reporting (PEAR AR)
- Performance comparison with peer providers
- Identifying care gaps
- Incentive program reporting
- Population health dashboards
User Roles
The portal supports multiple user roles:
- Organization Signatory: Initiates portal registration
- Organization Administrator: Manages portal access
- Location Administrator: Manages access for specific locations
- End Users: Granted specific application access
Access and Registration
Registration Process
- Identify an Organization Signatory
- Complete PEAR portal enrollment form
- Designate up to two Organization Administrators
- Register at the organization/Tax ID level
Registration Website: pearprovider.com
Privacy and Security
- Single sign-on authentication
- Role-based access controls
- Secure connection for data transmission
Support and Resources
PEAR Support Contact:
- Phone: 1-833-444-PEAR (7327)
- Help Center: Available on the PEAR portal
Training Resources
- PEAR portal overview videos
- Application-specific training materials
- Help Center documentation
Transition Information
- PEAR Practice Management replaced NaviNet on July 1, 2021
- PEAR Comprehensive Visit launched on November 1, 2021
Key Benefits
- Centralized digital platform
- Streamlined administrative processes
- Performance tracking
- Enhanced care coordination
- Potential incentive earnings
Limitations and Considerations
- Access restricted to participating providers
- Requires organizational registration
- Some features specific to primary care providers
The PEAR portal represents a significant advancement in provider engagement technology, offering a comprehensive, secure platform for healthcare providers to manage patient care and administrative tasks efficiently.
Disclaimer: Information current as of July 2024. Providers should verify specific details with AmeriHealth Administrators.
https://www.amerihealth.com/tpa/resources/for-providers/index.html
The Provider Engagement, Analytics & Reporting (PEAR) portal offers participating providers a single point of entry to multiple digital tools.
https://www.amerihealth.com/pnc/pearportal
Organization Administrators are responsible for provisioning access to the PEAR portal and its applications to End Users within the provider organization.