The ACS Benefit Services Provider Portal represents a critical digital platform designed to streamline healthcare information management and communication for medical providers. This comprehensive online system offers healthcare professionals quick, secure access to essential patient and claims-related information.
Official Links
- Primary Website: https://acsbenefitservices.com/
- Provider Resources: https://acsbenefitservices.com/resources/providers/
What Providers Can Do
The ACS Provider Portal enables healthcare professionals to:
- Verify patient eligibility
- Confirm benefit details
- Check claim status
- Access HIPAA-compliant patient information
- Submit claims efficiently
Access and Login
Login Requirements
- Current member ID card
- Correct website for specific services
- Provider’s NPI Number
- Tax ID Number
Key Features
24/7 Interactive Services
- Online patient information access
- Claims submission
- Eligibility verification
- Benefit confirmation
Privacy and Security
The portal emphasizes:
- HIPAA compliance
- Secure information management
- Confidential patient data handling
Customer Support
Contact Information
- Phone: (336) 759-2013
- Toll-Free: (800) 849-5370
- Fax: (336) 759-0404
Support Hours
- Monday – Friday
- 8:30 AM – 5:00 PM EST
- 24/7 Interactive Voice Response System
Mailing Address
ACS Benefit Services, LLC
470 West Hanes Mill Road
Suite 100
Winston-Salem, NC 27105
Important Provider Notes
Claim Submission Guidelines
- Always use current member ID card
- Include correct member ID
- Include accurate group number
- Submit Provider’s NPI Number
- Include Tax ID Number
Unprovided Information
The following details were not specifically outlined in the source documents:
- Exact portal login URL
- Detailed app download instructions
- Specific step-by-step login process
Recommendations for Providers
- Always verify patient information before claims submission
- Keep NPI and Tax ID numbers readily available
- Check member ID card for most current information
- Utilize 24/7 interactive voice response system for after-hours support
The ACS Benefit Services Provider Portal offers a robust, secure platform for healthcare providers to manage patient information, verify benefits, and streamline claims processing. By providing comprehensive digital tools and responsive customer support, ACS enables medical professionals to focus more on patient care and less on administrative challenges.
Keywords
- ACS benefit services provider portal
- Healthcare information management
- Provider claims submission
- Patient eligibility verification
Disclaimer: Information accurate as of August 2025, based on available sources from ACS Benefit Services.
https://acsbenefitservices.com/resources/providers/
Easily access patient information, verify eligibility, confirm benefits, and check claims statusthrough our online portal. Any questions? Contact us.
https://acsbenefitservices.com/
Web Portal. Available to Members, Employers, and Providers 24/7/365. News & Events. Example of content within the press release. ACS Benefit Services Announces